BALRAJ SINGH
Brampton,ON
Summary
Personable and organized, passionate about travel and providing exceptional customer service. Strong knowledge in travel planning and itinerary creation, coupled with excellent communication and research skills. Ready to enhance client experiences and create memorable travel plans. Sales-oriented travel expert with excellent administrative skills and valuable experience working for well-known agencies. Proven expertise in customer service and conflict resolution, providing exceptional service and quality obtained from years of hands-on experience in the corporate travel industry.
Overview
9
9
years of professional experience
Work History
Travel consultant
InterGlobe Technologies
09.2017 - 05.2024
- International Flights Sales
- Outbound sales calling
- Customer services
- Amazon sales
- Concentrix
- Teleperformance
Warehouse associate
Delhivery Private Limited
09.2015 - 05.2017
- Using hand tools, pack, weigh, and label completed items for shipment or storage
- Receiving and checking incoming pick tickets
- Locating products using technology
- Utilized forklifts, pallet jacks to move merchandise safely
- Build pallets with orders and position them to loading docks
- Wrap orders before loading on trucks
- Re-stock inventory manually or with warehouse equipment
- Ensuring that the correct labels are on all stored pallets
- Stacking and storing merchandise in the appropriate area according to established sequences and procedures
- Maintain equipment and report on malfunctions
- Adhere to health & safety policies and quality standards
Education
Secondary School -
Gurunanak Public School
Rajouri Garden, New Delhi01.2013
Skills
- Strong communication skills
- Hotel accommodations
- Travel research
- Travel industry expertise
- Exceptional customer service
- Customer service
- Payment processing
- Travel bookings processes
- Itinerary planning
- Travel package planning
- International reservations
- Accommodations booking
- Flight arrangement
- Travel documentation
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Travel consultant
InterGlobe Technologies
09.2017 - 05.2024
Warehouse associate
Delhivery Private Limited
09.2015 - 05.2017
Secondary School -
Gurunanak Public School
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