Balraj Chahal
Vancouver
Summary
Dynamic professional with a proven track record. Excelling in client advocacy and compassionate crisis intervention. Adept at conflict resolution and team leadership, I streamline processes and enhance care coordination, ensuring clients receive tailored support during challenging times. Committed to continual improvement and effective communication.
Overview
5
5
years of professional experience
Work History
Social Navigator
Luma Medical and Housing
08.2024 - 04.2025
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Supported clients and families with empathy and compassion during difficult times.
- De-escalated stressful situations through individual and family crisis interventions.
Jordan's Principal Service Admin
Spirit of the Children Society
05.2022 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Administrative Coordinator: Health and Wellness
Squamish Nations
05.2022 - 01.2023
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
- Ensured compliance with company policies by maintaining up-to-date knowledge of regulations and conducting regular audits of procedures.
- Oversaw budget tracking and expense reporting, ensuring projects stayed within financial constraints.
Office Manager
Rush Medical
07.2020 - 05.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Health Unit Clerk
Sprott Shaw
Vancouver06-2020
Bachelor of Arts - Business Management
Langara College
Vancouver06-2009
Skills
- Team leadership
- Time management
- Decision-making
- Compassionate
- Conflict resolution
- Client advocacy
Languages
Punjabi
Professional Working
Hindi
Professional Working
Timeline
Social Navigator
Luma Medical and Housing
08.2024 - 04.2025
Jordan's Principal Service Admin
Spirit of the Children Society
05.2022 - 01.2023
Administrative Coordinator: Health and Wellness
Squamish Nations
05.2022 - 01.2023
Office Manager
Rush Medical
07.2020 - 05.2022
Health Unit Clerk
Sprott Shaw
Bachelor of Arts - Business Management
Langara College
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