Summary
Overview
Work History
Education
Skills
Languages
Timeline
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BALPREET KAUR

Surrey,BC

Summary


Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

5
5
years of professional experience

Work History

Financial Advisor

TD CANADA TRUST
07.2023 - Current
  • Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Established new client relationships by conducting thorough needs assessments during initial consultations.

AMAZON

ASSOCIATE
11.2021 - 06.2023


  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Store Cashier

SHELL
01.2021 - 10.2021
  • Maintained accurate cash handling practices for smooth store operations and minimized discrepancies.
  • Improved communication between front-end staff members by participating in regular team meetings.
  • Collaborated with team members to maintain a clean and organized store environment, promoting a positive shopping experience.
  • Demonstrated strong knowledge of store policies, promotions, and procedures to assist customers effectively.

Education

Associate of Science - Science

DOUGLAS
New Westminster, BC
07-2023

Skills

  • Customer/Client relations
  • Telephone skills
  • Relationship building and management
  • Analytical thinking
  • Sales expertise
  • Time management
  • Verbal and written communication
  • Organization skills

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Financial Advisor

TD CANADA TRUST
07.2023 - Current

AMAZON

ASSOCIATE
11.2021 - 06.2023

Store Cashier

SHELL
01.2021 - 10.2021

Associate of Science - Science

DOUGLAS

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