Balogun Rilwan Oluwatobi
Surrey,BC
Summary
Customer-oriented General Manager with 6 years experience focused on increasing revenues and expanding margins. Adaptive and deadline-oriented, consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
10
10
years of professional experience
Work History
General Manager
Tron Devies
05.2017 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
- Formulated policies and procedures to streamline operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Analyzed market trends and competitor activities to create competitive advantages.
Assistant Manager
Lemmaz Integrated Services
11.2016 - 02.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed strategy to increase sales and drive profits.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Office Assistant
Balsiklinks
01.2014 - 04.2014
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Utilized office management software to record and track customer information.
Education
MBA - Business Administration
University Canada West
Vancouver, BC09.2023
Certificate - International Business
Berlin Business Management Institute
Berlin (online)07.2019
Bachelor of Science - Business Administration
Fountain University
Oshogbo,Osun State07.2013
Skills
- Program Development
- Staff Training
- Verbal and Written Communication
- Profit and Loss Accountability
- Safety Assurance
- Sales Expertise
- Project Planning
- Market Growth
- Safety Protocols
- Client Relations
Accomplishments
- Marketing - Implemented marketing strategies which resulted in [95%] growth of customer base.
- Business Development: - Spearheaded acquisition of two competitor companies. Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Documented and resolved organisational behavoural conflicts through indigo model which led to increase in general organisational growth
Languages
English
Full Professional
Timeline
General Manager
Tron Devies
05.2017 - Current
Assistant Manager
Lemmaz Integrated Services
11.2016 - 02.2017
Office Assistant
Balsiklinks
01.2014 - 04.2014
MBA - Business Administration
University Canada West
Certificate - International Business
Berlin Business Management Institute
Bachelor of Science - Business Administration
Fountain University
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