Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Balkissou Ndjomi Ndjike

Ottawa,Choose...

Summary

Dynamic food service professional with a proven track record at Auberge du Lac Morency, excelling in menu memorization and effective communication. Recognized for enhancing customer satisfaction through attentive service and adherence to food safety standards. Adept at managing dining room operations and collaborating with team members to ensure a seamless dining experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Server Assistant

Beacon Height Residence
Ottawa, Ontario
04.2024 - 01.2025
  • Greeted and seated customers in a timely and friendly manner.
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Demonstrated ability to multi-task by performing additional duties as assigned.
  • Set up tables and chairs for parties and large groups.
  • Cleared dishes after courses for prompt table maintenance.
  • Responded quickly to customer complaints or issues with professionalism.
  • Made sure that all safety regulations were followed during food preparation.
  • Assisted in closing duties such as cleaning counters, floors, and restocking items.

Checked temperatures of hot foods before serving to ensure proper temperature standards were met.

Food Server

Auberge du Lac Morency
Saint-Hippolyte, QC
07.2022 - 12.2022
  • Brought food and beverages to the table in a timely manner.
  • Followed proper cash handling procedures when accepting payments from customers.
  • Prepared tables for meals by setting up items such as linens, silverware, and glassware.
  • Greeted guests in a friendly and welcoming manner.
  • Ensured that all restaurant safety guidelines were followed at all times.
  • Informed customers of daily specials and menu changes.
  • Communicated effectively with kitchen staff regarding order details, special requests, allergies.
  • Took orders from customers accurately and delivered to kitchen staff promptly.
  • Provided exceptional service to high volume of daily customers.

Education

High School Diploma -

Cité Collegiale
Ottawa, ON
04-2026

High School Diploma -

ISA
Cameroon
06-2021

Skills

  • Menu memorization
  • Dining room management
  • Food safety
  • Table setting
  • Order processing
  • Inventory management
  • Effective communication
  • Team collaboration

Languages

English
Professional
French
Professional

Certification

· PSSP certificate

· General First Aid & Level CPR training

· Occupational Health and Safety (SST) training

Timeline

Food Server Assistant

Beacon Height Residence
04.2024 - 01.2025

Food Server

Auberge du Lac Morency
07.2022 - 12.2022

High School Diploma -

Cité Collegiale

High School Diploma -

ISA
Balkissou Ndjomi Ndjike