Balkirat Kaur
Winnipeg,MB
Summary
Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.
Overview
2
2
years of professional experience
Work History
Senior Cook and Receptionist
Pizza Pizza
11.2023 - Current
- Creating a welcoming environment by greeting guests, answering phone calls, directing employees
- Take customer complaints and issues
- Handling cash till and recording daily cash transactions in documents
- Provide support for teams when needed
- Prepared food items such as pizza, fried items, and drinks according to customer orders or company recipes
- Operated cash registers to process payments from customers
- Maintained cleanliness of work area throughout shift
- Stocked shelves with products and supplies
- Ensured all menu items were prepared in accordance with health and safety standards
- Provided excellent customer service by addressing inquiries promptly and professionally
- Assisted in the training of new staff members on proper pizza making techniques.
Associate Relationship Manager
Infrastructure Development Finance Company (IDFC)
11.2022 - 08.2023
- Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports
- Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area
- Essure completion of account opening formalities with strict adherence to KYC norms (Field verification Mandatory)
- Engage customers with multiple products at the time of account Opening (viz: Mobile banking / Net banking registration / RD- FD activation)
- Ensuring account activation and subsequently maintaining the health of account
- Ensure superior customer service to capture larger wallet share of population
- Spearhead resolution of customer queries and issues
- Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements
- Ensure compliance as per the bank requirements
- Recommend process changes to improve service efficiency and quality across the branch network
- Provide support for implementation of livelihood advancement and community development initiatives.
Chartered Accounted Assistant
Manjot Sachdev & Associates
04.2022 - 10.2022
- Maintained and compliant financial reports and statements according to the government rules and regulation and assisted other staff in accounting department
- Assist accounts and summarize reports from different departments to help them coordinate their actions
- Review transaction records from cash registers and other devices
- Verifying the accuracy of company records by reviewing bank statements and other information
- Maintain journal accounts and work under senior in filing the income taxes
- Used to organize and update financial records and create documentation such as payments orders and purchase orders.
Education
Advanced Accounting Diploma -
Assiniboine Community College
Brandon, MB04.2024
Master of Commerce -
Panjab University
Chandigarh, Punjab03.2022
Bachelor of Commerce -
Panjab University
Chandigarh, Punjab03.2019
High School: Commerce And Business Administration -
Sri Guru Harkrishan Public School
Ludhiana, Punjab03.2018
Skills
- Banking
- Project Management
- Sales and Marketing
- Financial Accounting
- Microsoft Excel and Quickbooks
- Balance Sheet Account Reconciliation
- Effective Customer Communication
- Relationship Building and Management
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Full Professional
Timeline
Senior Cook and Receptionist
Pizza Pizza
11.2023 - Current
Associate Relationship Manager
Infrastructure Development Finance Company (IDFC)
11.2022 - 08.2023
Chartered Accounted Assistant
Manjot Sachdev & Associates
04.2022 - 10.2022
Advanced Accounting Diploma -
Assiniboine Community College
Master of Commerce -
Panjab University
Bachelor of Commerce -
Panjab University
High School: Commerce And Business Administration -
Sri Guru Harkrishan Public School
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