Summary
Overview
Work History
Education
Skills
References
Timeline
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BALKARAN SINGH

London,ON

Summary

Dynamic truck driver with a valid Ontario Class AZ Driver’s License and a proven track record at kJS Transport. Expert in route planning and vehicle inspections, ensuring timely deliveries while maintaining safety standards. Recognized for exceptional customer service skills, fostering positive relationships and effectively resolving issues to enhance client satisfaction.

Overview

3
3
years of professional experience

Work History

Truck Driver

kJS transport
Brampton, Ontario
11.2022 - Current
  • Operated heavy-duty trucks to transport goods safely over local and long-distance routes.
  • Inspected vehicles pre- and post-trip to ensure safety and functionality.
  • Planned routes utilizing GPS or maps for timely shipment deliveries.
  • Complied with traffic laws, safety regulations, and company policies.
  • Communicated with dispatchers and customers to coordinate delivery schedules.

Costumer Service

Aviva insurance company
Brampton, Ontario
04.2022 - 10.2022
  • Assisted customers with inquiries via phone, email, or in-person promptly and accurately.
  • Resolved customer complaints with patience and empathy to enhance service experience.
  • Processed orders, returns, and exchanges with precision and efficiency.
  • Maintained detailed records of customer interactions and transactions for future reference.
  • Provided comprehensive product information to aid customer decision-making.
  • Collaborated with team members to identify strategies for improving customer satisfaction.
  • Greeted customers in a friendly and professional manner to foster positive relationships.

Education

High School Diploma -

Govt. High School
Bhelan , Adampur
04-2012

Skills

  • Valid Ontario Class AZ Driver’s License
  • Strong knowledge of Ontario roads, highways, and local transit routes
  • Excellent defensive and safe driving skills
  • Passenger assistance, including seniors and persons with disabilities
  • Route planning and time management
  • Vehicle pre-trip and post-trip inspection
  • Adherence to Ontario traffic laws and transit safety regulations
  • Excellent customer service and communication skills
  • Ability to handle emergency and unexpected situations calmly
  • Basic vehicle maintenance and troubleshooting
  • Punctuality and reliability
  • Ability to work flexible hours, including nights and weekends
  • Teamwork and collaboration with dispatchers and other staff

References

References available upon request.

Timeline

Truck Driver

kJS transport
11.2022 - Current

Costumer Service

Aviva insurance company
04.2022 - 10.2022

High School Diploma -

Govt. High School

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