Summary
Overview
Work History
Education
Skills
Timeline
Generic

Baljit Singh

Surrey,British Columbia

Summary

To pursue a challenging position in an organization that will utilize my professional skills and offer opportunities for promotion to leadership positions and management roles in the longer term. I would be pleased to occupy any role that would cultivate my knowledge & experience and multi-task ability to assist me build a satisfying career.

Overview

11
11
years of professional experience

Work History

FC Associate

Amazon
Surrey, BC
08.2022 - Current
  • Unpack returned merchandise, inspect package condition, and assess paperwork sent in with return instructions for proper return procedures.
  • Inspect returned merchandise, checking for quality and condition of product to determine return category.
  • Receive merchandise, following each product type's security and safety return procedures.
  • Distribute returned items to their proper location considering all factors including the value of the product, its condition, and type of return.

Ambassador

  • Trained new hires on the tasks needed to be done in the warehouse.
  • Trained Associate how to drive order picker.
  • Maintained professionalism and efficiency while working closely with leadership.

Dock Runner

  • Assist with loading and unloading trucks.
  • Move items to staging area using a counterbalance or pallet jack.
  • Ensure items are packaged safely before shipping.
  • Input shipping information into computer system.
  • Log any shortages or damages.
  • Maintain a clean and safe workplace.

Stower

  • Visually inspect inventory for damage before stowing it on a shelf while maintaining a few errors.
  • Consistently maintained rate in the department.

Shift Manager

McDonald’s
Manurewa, New Zealand
01.2017 - 11.2020

Responsibilities

  • Supervise coordinate and schedule the activities of staff who prepare, portion, and serve food.
  • Estimate and order ingredients and supplies required for meal preparations.
  • Establish methods to meet work schedules.
  • Helps maintain standards for raw and finished product quality service and speed, quality, and cleanliness.
  • Maintained records of stock, sales, and wastage
  • Train staff in job duties and sanitation and safety procedures
  • Ensures that food and service meet quality control standards

Team Leader

Bp connect( Gas Station)
Manuewa, New Zealand
12.2016 - 11.2020

Responsibilities

  • Greet customers and ascertain what each customer wants or needs.
  • Open and close cash registers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Compute sales prices, and total purchases and receive and process cash or credit payments.
  • Maintain records related to sales.

ICT Customer Support Technician

Bite Consulting Group
Wellington, Wellington
02.2013 - 01.2015

Responsibilities

  • Provide support to all Bite Consulting group customers, partners, primary brokers, and external users with their technical queries.
  • Provide remote services through LogMeIn, TeamViewer, and GoToMeeting.
  • Provide detailed technical analysis and troubleshooting skills to effectively solve support and technical issues.
  • Log the calls in Jira to support tickets and issue/bug tracking.
  • Resolve user inquiries regarding computer software and hardware operation.
  • Providing coaching, training, and technical support for both internal and external clients as required.

Education

GED -

Royal Business College
Auckland ( New Zealand)
01-2011

Bachelor of Science - Information Technology

Punjab Technical University
Jalandhar (Punjab)
05-2010

Skills

  • Customer-oriented
  • Strong Determination
  • Positive attitude
  • Active listening skills
  • Consistently meets sales goals

Timeline

FC Associate

Amazon
08.2022 - Current

Shift Manager

McDonald’s
01.2017 - 11.2020

Team Leader

Bp connect( Gas Station)
12.2016 - 11.2020

ICT Customer Support Technician

Bite Consulting Group
02.2013 - 01.2015

GED -

Royal Business College

Bachelor of Science - Information Technology

Punjab Technical University
Baljit Singh