BALJIT SINGH
Dartmouth,NS
Summary
Looking forward to occupying a responsible position in a suitable and dynamic environment that will lead to fulfillment of both corporate and personal goals. Interested in facing new challenges, hunger of learning something. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Concierge Supervisor
REGAL SECURITY INC
09.2021 - 11.2023
- S concierge book to provide visitors with access to relevant local information
- Explained security policies and procedures to guests and staff to promote residents' confidence and safety
- Maintained excellent attendance record, consistently arriving to work on time
- Politely welcoming arriving guests and providing information on amenities and policies
- Maintained financial accuracy by collecting deposits, fees, and payments
- Responsible for monitoring buildings and completing required patrols
- Organizing and preparing incoming and outgoing documents
- Communicating with local enforcement about any incidents and ensuring local and federal security compliance
- Coached, supported and developed team with goal of continuous growth and skill improvement.
Concierge
KNIGHTS ON GUARD SECURITY
09.2022 - 11.2022
- Escalation of crisis situations
- Providing support to emergency personnel, including police and fire
- Writing clear and detailed incident reports
- Providing first aid when needed
- Investigation of alarms and emergencies
- Performing routine inspections of specific areas
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained clean and organized front desk areas to uphold polished company image.
Tactical Level 1 Guard
I Guard 360
04.2022 - 10.2022
- SECURITY
- Monitored property and investigated any areas of suspicion
- Doing patrols & escorting contractors
- Detect and confront unauthorized persons and violators of security procedures
- Report rule infractions and violations
- Conduct exterior property checks for maintenance issues, malfunctions, or hazards
- Contact relevant authorities to deal with unlawful or irregular activities
- Use radio or other communication devices in clear and concise manner
Senior Concierge
ELITE RESIDENTIAL CONCIERGE SERVICES INC
08.2020 - 04.2021
- As security guard in Elite, delivered concierge services
- There are lot of tasks to perform onsite like:
- Protect property and tenants from theft, damage, trespassing or accidents
- Provide visible presence that enforces safety and security
- Identify and investigate suspicious behavior, threats, and irregular activity
- Respond to alarms and requests for help
- Monitor and control entrance and departure of employees and visitors according to prescribed protocol
- Patrol designated property to monitor and prevent intrusion, damage, hazards, and breaches of security
- Monitoring video surveillance for any unusual activity in locations around building
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
Administrative Assistant
Maple Ridge Community Management
01.2020 - 06.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
PIZZA MAKER
CITY PIZZA, FISCHER, HALLMAN ROAD
08.2019 - 12.2019
- Working as pizza maker it is really responsible job to give customers good taste
- Also, it’s kind of multitasking to make dough stretch, fill all stuffing, and make it on time
- RESPONSIBILITIES Prepare pizzas out of menu and based on custom orders Bake wide variety of pizza doughs, including thin crust, thick crust and cheese-stuffed Make fresh tomato, pesto and white cream sauces Wash and chop vegetables (for example, tomatoes, peppers, onions and mushrooms) Cut, slice and grill meats like chicken, ham and beef Monitor food stock and place orders, as needed Use less traditional ingredients to appeal to larger audience (for example, vegan cheese and gluten-free flour) Cook appetizers, like mozzarella sticks, pizza bites, garlic breads and salads Recommend new recipes to update menus Maintain clean cooking station and sterilize equipment
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Education
GED -
CONESTOGA COLLEGE (DOON CAMPUS)
Kitchener, ON09.2022
High School Diploma -
JCDAV COLLEGE
Dasuya03.2018
MATRICULATION -
SGGSG SENIOR SECONDARY SCHOOL
Dasuya2016
Skills
- Strong interpersonal, written, and oral
- Access systems and patrol
- CCTV Monitoring
- Office Administration
- Daily Incident Reporting
- Loss Prevention
- Files and Records Management
- Knowledge about computer software’s like word, excel
- PowerPoint
- Concierge Assistance
- Customer Satisfaction
- Front Desk Operations
- Office Supplies and Inventory
Timeline
Concierge
KNIGHTS ON GUARD SECURITY
09.2022 - 11.2022
Tactical Level 1 Guard
I Guard 360
04.2022 - 10.2022
Concierge Supervisor
REGAL SECURITY INC
09.2021 - 11.2023
Senior Concierge
ELITE RESIDENTIAL CONCIERGE SERVICES INC
08.2020 - 04.2021
Administrative Assistant
Maple Ridge Community Management
01.2020 - 06.2020
PIZZA MAKER
CITY PIZZA, FISCHER, HALLMAN ROAD
08.2019 - 12.2019
GED -
CONESTOGA COLLEGE (DOON CAMPUS)
High School Diploma -
JCDAV COLLEGE
MATRICULATION -
SGGSG SENIOR SECONDARY SCHOOL
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