Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
Timeline
Generic

Baljit Kaur

Timmins,ON

Summary

Food Service Supervisor with a proven track record in maintaining team quality, speed, and performance. Expertise in food safety, customer service, and inventory management, complemented by skills in sales planning and reporting. Detail-oriented leader known for adaptability in team and operations management, with a strong history in team leadership and multitasking.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Service Supervisor

Tim Hortons
Timmins, Ontario
05.2024 - Current
  • Maintained inventory of supplies, equipment, and food items needed for daily operations.
  • Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
  • Reviewed customer feedback forms to identify areas needing improvement in quality or customer service.
  • Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
  • Analyzed operational reports to determine trends related to labor costs or customer satisfaction ratings.
  • Implemented strategies designed to increase profitability through cost savings initiatives or improved efficiency measures.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Oversaw work and guest areas to provide clean, tidy, and properly sanitized facilities according to established guidelines.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Fostered a positive working environment, encouraging teamwork and employee engagement.

Kitchen Supervisor

Reef Kitchens
Toronto, Canada
07.2022 - 04.2024
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives, and communication goals.
  • Coordinated employee schedules according to shift changes and availability.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Responded to customer questions regarding products, prices, and availability.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Planned and managed resources to consistently meet production, quality, and cost goals.
  • Ordered necessary supplies and equipment to maintain efficient operations in the kitchen.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.

Line Cook

Reef Kitchens
Toronto, Canada
01.2022 - 07.2022
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Tracked inventory levels of all products used in the kitchen on a daily basis.
  • Worked closely with management team in order to meet budget goals while maintaining high quality standards.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Ensured that all dishes were prepared according to recipe specifications.
  • Adhered to portion controls and presentation specifications.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.

Education

Computer System Networking Technician - Computer Technician

St. Clair College
Mississauga
01.2022

Masters Of Computer Application - Computer And Information Sciences

Lovely Professional University
Jalandhar, Punjab, India
06.2016

Skills

  • Staff leadership
  • Portioning
  • Kitchen staff coordination
  • Staff recruitment
  • Food safety
  • Customer service
  • Food storage
  • Hygiene practices
  • Food safety compliance
  • Food preparation
  • Cooking techniques
  • Cost control
  • Inventory management
  • Quality assurance understanding
  • Employee scheduling
  • Kitchen equipment maintenance
  • Quality assurance policies
  • Communication skills

Certification

Food safety

Languages

  • Hindi, Upper intermediate (B2)
  • Punjabi, Advanced (C1)

Languages

English
Professional
Punjabi
Professional
Hindi
Professional

Timeline

Food Service Supervisor

Tim Hortons
05.2024 - Current

Kitchen Supervisor

Reef Kitchens
07.2022 - 04.2024

Line Cook

Reef Kitchens
01.2022 - 07.2022

Computer System Networking Technician - Computer Technician

St. Clair College

Masters Of Computer Application - Computer And Information Sciences

Lovely Professional University

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Baljit Kaur