Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Baljit Kaur

Brampton,Canada

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Assistant Customer Service Manager

Chalo Fresh Co
01.2022 - Current


  • Well- trained in the cash office operations and highly capable of managing the sales floor efficiently during peak hours.
  • Stay closely connected with floor operations by conducting regular store walk-throughs.
  • Maintained accurate records of purchases, sales, and requisitions.
  • Assisted in training new hires on company policies, procedures, and software systems to ensure seamless integration into the team.
  • Created customer support strategies to increase customer retention.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction..
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
  • Optimized resource utilization through effective allocation of tasks among team members based on their strengths and workload capacity.


Health (STERLING SUN) GTAA program

Lester B Pearson Airport
01.2022 - 03.2022
  • Registration and Providing testing kits to the arrivals
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines, such as Helping arrivals to fill the questioner as well as creating accounts
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

Education

International Business Diploma -

Lambton college

High school - Commerce

GAD Adarsh institute (CBSE )

Skills

  • Customer engagement
  • Employee onboarding and training
  • Effective time management
  • Collaborative team development
  • Accurate record keeping
  • Efficient adjustment in dynamic environments
  • Problem-solving
  • Computer skills
  • Microsoft office
  • Calm under pressure
  • Excellent communication
  • Multitasking Abilities

Languages

English
Hindi
Punjabi

Timeline

Assistant Customer Service Manager

Chalo Fresh Co
01.2022 - Current

Health (STERLING SUN) GTAA program

Lester B Pearson Airport
01.2022 - 03.2022

High school - Commerce

GAD Adarsh institute (CBSE )

International Business Diploma -

Lambton college

Similar Profiles

CREATE PROFILE
Baljit Kaur