Baljit Kaur
Winnipeg,Canada
Summary
Oriented professional with a background in computer applications and strong interpersonal skills. Seeking opportunities to leverage my academic qualifications and work experience to contribute to a dynamic organization. Experienced Store Manager skilled in retail operations and employee supervision. Proficient in inventory management, customer service, and team leadership. Proven track record of improving store performance through strategic planning and sales campaigns. Recognized for creating a collaborative environment focused on exceptional customer service.
Overview
8
8
years of professional experience
Work History
Manager
Dollarama
Edmonton, AB
01.2022 - 09.2024
- Proven ability to lead and inspire teams, set direction, and make strategic decisions
- Experienced in recruiting, training, motivating, and evaluating team members to build high-performing teams
- Experienced in planning, budgeting, and resource allocation for successful project outcomes
- Conducted regular meetings with staff to discuss progress and identify areas of improvement
- Maintained up-to-date records of employee attendance, payroll information, vacation requests
- Trained employees on additional job positions to maintain coverage of roles
- Oversaw inventory management through cycle counts, audits and shrinkage control
Supervisor
KFC
Prince George
10.2018 - 11.2021
- Exhibited formidable leadership abilities within a dynamic work environment, where I supervised daily operational functions and managed personnel efficiently, ensuring strict compliance with quality and customer service benchmarks
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions
- Performed monthly inventory checks to ensure sufficient stock levels for all products
- Reviewed invoices from vendors for accuracy before approving payment
- Monitored the temperature of all food storage areas to ensure proper cooling and freezing temperatures were maintained
Academic Counselor and Administrator
Baalnoi Academy
New Delhi, India
11.2016 - 06.2018
- Administered comprehensive document management and record-keeping systems, engaged in direct communication with students and parents, and upheld the organization's website
- Answered incoming calls and responded to customer inquiries
- Managed office supplies inventory and placed orders when necessary
- Maintained filing system for important documents such as contracts and invoices
- Created presentations using Microsoft PowerPoint for senior management team members
- Performed data entry tasks into computer databases from paper documents
- Monitored emails, sorted mail and distributed correspondence accordingly
Education
Professional Development - Information Technology
COLLEGE OF NEW CALEDONIA
01.2020
Master of Computer Applications -
GURU NANAK INSTITUTE OF MANAGEMENT
01.2016
Bachelor of Computer Applications -
B.D ARYA GIRLS COLLEGE
01.2013
Skills
- Strong Interpersonal Skills
- Effective Leadership Skills
- Group Engagement
- Experienced in Microsoft Word
- PowerPoint Proficiency
- Data Analysis in Excel
- Effective Time Management
- IT service management
- Database Management
- Hardware troubleshooting
- System installation management
Projects
Network Infrastructure Project, The objective of this project was to design and implement a secure network infrastructure for a company using Cisco Packet Tracer. The network aimed to meet specific requirements for internal and external communication, while ensuring data security, access control, and secure remote access for employees working from outside the office., https://youtu.be/Lts2Eq5OImU?si=nUpTIfzDKY7hDqa1
Languages
- English, Professional
- Hindi, Professional
- Punjabi, Professional
- Urdu, Limited
Timeline
Manager
Dollarama
01.2022 - 09.2024
Supervisor
KFC
10.2018 - 11.2021
Academic Counselor and Administrator
Baalnoi Academy
11.2016 - 06.2018
Professional Development - Information Technology
COLLEGE OF NEW CALEDONIA
Master of Computer Applications -
GURU NANAK INSTITUTE OF MANAGEMENT
Bachelor of Computer Applications -
B.D ARYA GIRLS COLLEGE
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