Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Baljit Kaur

Saskatoon,SK

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Burger King
09.2020 - Current
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.

Retail Sales Associate

London Drugs
10.2020 - 04.2022
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.

Associate

Amazon
08.2018 - 08.2020
  • Prepared orders by processing requests, pulled materials from warehouse
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Met or exceeded daily performance goals through consistent focus on task completion and time management.
  • Worked with customers to pack items according to specific desires and requirements.
  • Kept work areas neat, clean and free from debris.

Education

Diploma - Computer Programming

Lambton College of Applied Arts And Technology
Toronto, ON
08.2019

Skills

  • Teamwork and Collaboration
  • Employee Performance Evaluations
  • Strategic Planning
  • Project Management
  • Retail Operations
  • Schedule Management
  • Team Leadership
  • Product and service knowledge
  • Customer Service
  • Friendly, Positive Attitude

Languages

English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Retail Sales Associate

London Drugs
10.2020 - 04.2022

Assistant Manager

Burger King
09.2020 - Current

Associate

Amazon
08.2018 - 08.2020

Diploma - Computer Programming

Lambton College of Applied Arts And Technology

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Baljit Kaur