Baljit Kaur
Saskatoon,SK
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Burger King
09.2020 - Current
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Trained and guided team members to maintain high productivity and performance metrics.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Retail Sales Associate
London Drugs
10.2020 - 04.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
Associate
Amazon
08.2018 - 08.2020
- Prepared orders by processing requests, pulled materials from warehouse
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Met or exceeded daily performance goals through consistent focus on task completion and time management.
- Worked with customers to pack items according to specific desires and requirements.
- Kept work areas neat, clean and free from debris.
Education
Diploma - Computer Programming
Lambton College of Applied Arts And Technology
Toronto, ON08.2019
Skills
- Teamwork and Collaboration
- Employee Performance Evaluations
- Strategic Planning
- Project Management
- Retail Operations
- Schedule Management
- Team Leadership
- Product and service knowledge
- Customer Service
- Friendly, Positive Attitude
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Retail Sales Associate
London Drugs
10.2020 - 04.2022
Assistant Manager
Burger King
09.2020 - Current
Associate
Amazon
08.2018 - 08.2020
Diploma - Computer Programming
Lambton College of Applied Arts And Technology
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