BALJIT KAUR
Montreal,QC
Summary
Administrative Manager with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Personable with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and writing. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Office Assistant
AllviewEnterprise Inc
Laval, QC
07.2021 - Current
- Handling customer support
- Established efficient workflow process, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
- Produced high-quality communications for internal and external use.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Executed record filing system to improve document organization and management.
- Interacted with customers by phone, email or in-person to provide information.
- Completed clerical tasks such as filing, copying and distributing mail.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Authored business documents to organize and emphasize information quickly and effectively.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated records and files to maintain document compliance.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Organized and updated schedules for executives.
Office Administrative Assistant
Falcon Hr
Montreal, QC
06.2021 - 08.2021
- Taking interviews and hiring new employees for various organizations
- Payroll preparations
- Professional communication
- Looking for new Employees
- Studying Activities of Different organizations
- Handling grievances of employees
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated records and files to maintain document compliance.
Crew Member
Mc Donald’s
Montreal, QC
12.2020 - 01.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Became familiar with products to answer questions and make suggestions.
- Took orders, prepared meals and collected payments.
Restaurant Team Member
The Royal Biryani
MONTREAL, Quebec
08.2019 - 03.2020
- Greeting and serving customers
- Prepare and Bake food
- Direct customer interaction and money handling
- Addressing customers grievances and serving customers
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Cleaned and sanitized cashier workstation and scanning area.
- Built positive relationships with customers to increase repeat business.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored areas for security issues and safety hazards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Cash Attendant
The Royal Biryani
Montreal, QC
09.2019 - 03.2020
- Problem solving
- Product knowledge
- Building Rapport
- Time management
- Promote product sales.
Crew Member
Tim Hortons
Montreal, QC
06.2019 - 09.2019
- Greeting and serving customers
- Prepare and Bake food
- Direct customer interaction and money handling
- Addressing customers grievances and serving customers
Administrative Assistant
Star Neon
Jalandhar, Punjab
09.2015 - 03.2019
- Promote product sales
- Handling customer support
- Dealing with customers and grievances
- Dealing with customers and grievances
- Managing day to day activities
- Trained employees in company and regulatory compliance requirements to promote Performance
- Oversaw and managed orders and shipped out orders of Amazon 3rd Part seller
- Documented and distributed meeting notes to identify, analyze and improve workflows.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
- Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
- Created expense reports, budgets and filing systems for management team.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Developed and maintained automated alert systems for important deadlines.
Education
BBA - Business
04.2015
Business - International Commerce Import & Exports
08.2021
Skills
- Ability to Lead Team
- Customer and service oriented
- Problem Solving
- Customer and supplier Relation
- Energetic Self Starter as well as Team Player
- Detail oriented with aptitude of multitasking
- Strong hold in Microsoft office, internet applications
- Quick decision maker with organizational and managerial skills
- Excellent written and verbal communication skills
- Communication Skills
- Spreadsheet management
- Team Bonding
- Staff Management
- Office management
- Employee training and development
- Performance improvement
- Billing and Invoicing
Timeline
Office Assistant - AllviewEnterprise Inc
07.2021 - Current
Office Administrative Assistant - Falcon Hr
06.2021 - 08.2021
Crew Member - Mc Donald’s
12.2020 - 01.2021
Cash Attendant - The Royal Biryani
09.2019 - 03.2020
Restaurant Team Member - The Royal Biryani
08.2019 - 03.2020
Crew Member - Tim Hortons
06.2019 - 09.2019
Administrative Assistant - Star Neon
09.2015 - 03.2019
Tara Singh Memorial College (under Punjab University) - BBA, Business
Herzing College - Business, International Commerce Import & Exports
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