Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
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1
Certification
Work History
Security Officer
Secured Property Management
01.2024 - Current
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Examined doors, windows and gates to verify security.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Customer Service Representative
Chevron (Gas Station)
10.2023 - 01.2024
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Processed customer service orders promptly to increase customer satisfaction.
Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Trained new personnel regarding company operations, policies and services.