Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

BALJINDER KAUR

BRAMPTON,Ontario

Summary

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment.

Overview

9
9
years of professional experience

Work History

COHORT REPRESENTATIVE

HANSON COLLEGE
Brampton, Ontario
05.2023 - 12.2023
  • Escalated unresolved issues to appropriate departments for further investigation.
  • Participated in training sessions designed to improve overall job performance.
  • Keeping the cohort informed about important updates, announcements, and deadlines from the program office.
  • Encouraging student engagement in the program, and promoting a positive learning environment.

Customer Service Representative

TELUS COMMUNICATION
MELBOURNE, VICTORIA
01.2021 - 07.2022
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Resolved customer complaints promptly and efficiently.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered customer inquiries via phone, email, and chat.

Office Clerk

RAY WHITE
MELBOURNE, VICTORIA
02.2019 - 12.2020
  • Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
  • Scheduled meetings, appointments and travel arrangements for staff members.
  • Greeted customers, answered inquiries, and directed them to the appropriate department.
  • Collaborated with other departments to ensure smooth operations across all areas of the business.
  • Maintained accurate inventory records of office supplies and equipment.

Office Assistant

NARINDERA MECHANICAL WORKS
BANGA, PUNJAB
01.2015 - 11.2016
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Greeted visitors in a professional manner and provided assistance when necessary.
  • Assisted in the development and implementation of office policies and procedures.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.

Education

Some College (No Degree) - DIPLOMA OF BUSINESS

HANSON COLLEGE
Brampton, ON
09-2023

MASTER OF INFORMATION TECHNOLOGY - Information Technology

CHARLES STURT UNIVERSITY
MELBOURNE
11-2018

Bachelor of Science - Information And Computer Systems

ASSM COLLEGE
MUKANDPUR
07-2014

Skills

  • Issue escalation
  • Data entry
  • Customer service
  • Conflict resolution
  • Administrative support
  • Communication skills

Languages

PUNJABI
Native/ Bilingual
Hindi
Full Professional
English
Professional

Timeline

COHORT REPRESENTATIVE

HANSON COLLEGE
05.2023 - 12.2023

Customer Service Representative

TELUS COMMUNICATION
01.2021 - 07.2022

Office Clerk

RAY WHITE
02.2019 - 12.2020

Office Assistant

NARINDERA MECHANICAL WORKS
01.2015 - 11.2016

Some College (No Degree) - DIPLOMA OF BUSINESS

HANSON COLLEGE

MASTER OF INFORMATION TECHNOLOGY - Information Technology

CHARLES STURT UNIVERSITY

Bachelor of Science - Information And Computer Systems

ASSM COLLEGE

Similar Profiles

CREATE PROFILE
BALJINDER KAUR