Rahul Rahul

• Delivered packages to customers in a timely and efficient manner.
• Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
• Maintained accurate logs of vehicle inspections and repair status.
• Checked loads to ensure that cargo was secure and distributed evenly.
• Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
• Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
• Verified the contents of inventory loads against shipping papers.
• Provided excellent customer service by responding promptly to customer inquiries and complaints.
• Loaded and unloaded goods from truck using hand-trucks or pallet jacks.

Working with West Bank properties and Bentall 5.

• Maintained guest privacy and building reputation by keeping information confidential.
• Answered guest questions regarding local area, facilities and amenities.
• Built and maintained productive relationships with employees.
• Built detailed knowledge of locations and points of interest to thoroughly answer guest questions.
• Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.
• Assisted with check-in and check-out procedures including confirming reservation details and providing directions to guest rooms.
• Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanour.

• Attending and investigating security incidents, alarms, and emergencies in a timely and professional manner
• De-escalate crises.
• Make timely decisions, while maintaining composure in emergency response situations
• Provide support and liaise with emergency personnel, including police, fire, and paramedic resources.
• Worked at Electronic Arts Burnaby, Schneider Burnaby, an event security guard, CIBC bank, RBC bank, Canadian Blood Services, and various other sites all over the lower mainland.

• Reviewed work orders before starting work to determine necessary materials and meet deadlines.
• Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
• Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
• Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.

• Maintained customer privacy and protected company operations by keeping information private and confidential.
• Educated customers on special pricing opportunities and company offerings.
• Improved customer service wait times to mitigate complaints.
• Documented customer correspondence in CRM to track requests, problems and solutions.