Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Baljeet Kaur

Brampton,ON

Summary

Adaptable leader with a strong background in customer support and performance management. Recognized for effective communication skills and a commitment to resolving customer complaints swiftly, contributing to a positive team environment and improved service delivery.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Shaikh 's Café
Brampton, Ontario
06.2023 - 07.2025
  • Reviewed customer service inquiries and responded accordingly.
  • Monitored team performance, identified areas for improvement, and provided constructive feedback to staff members.
  • Conducted regular performance evaluations for all employees under supervision.
  • Advised senior management on potential changes or improvements that could be made within the department.

Restaurant Manager

Ansaaz Kitchen
Brampton, ON
06.2023 - 07.2025
  • Supervised kitchen staff to ensure efficient meal preparation and service.
  • Managed inventory levels and ordered supplies to maintain kitchen operations.
  • Trained new employees on food safety and hygiene standards.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Assistant Baker

Asif Cake and Bake
Brampton, Ontario
02.2023 - 06.2023
  • Prepared a variety of baked goods including bread and pastries daily.
  • Operated ovens and mixers to ensure consistent product quality.
  • Assisted in inventory management of baking ingredients and supplies.
  • Followed recipes accurately to produce baked items consistently.
  • Engaged with customers to provide product recommendations and service support.

Education

Graduate Certificate in Project Management -

Algoma University
Brampton, ON
08-2024

Skills

  • Customer service and support
  • Team leadership
  • Performance evaluation
  • Inventory management
  • Employee training
  • Complaint resolution
  • Multitasking ability

Certification

  • Food Handler Certificate

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

Timeline

Restaurant Manager

Shaikh 's Café
06.2023 - 07.2025

Restaurant Manager

Ansaaz Kitchen
06.2023 - 07.2025

Assistant Baker

Asif Cake and Bake
02.2023 - 06.2023

Graduate Certificate in Project Management -

Algoma University

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