Team Member
Tim Hortons
04.2024 - 07.2024
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Collaborated cross-functionally in order to enhance overall team performance, leading to increased efficiency in project execution.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.