Baljeet Kaur
Winnipeg,MB
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Winners TJX
09.2023 - 12.2023
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Kitchen Staff Member
Punjab food corner
Winnipeg, MB
05.2023 - 08.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
- Assisted in menu planning, incorporating seasonal ingredients for fresh and innovative dishes.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Supported head chef with accurate measuring and portioning of ingredients for consistent dish presentation and taste.
Customer Service Cashier
Indian Food Corner
03.2023 - 05.2023
- Built relationships with customers to encourage repeat business.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Collaborated with team members to ensure smooth operations during peak hours.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Human Resources Management
Robertson College
Winnipeg, MB01.2024
Bachelor of Commerce -
Dev Samaj College For Women
Punjab, India03.2022
Skills
- Customer Communication and Empathy
- Positive, optimistic
- Complex Problem-Solving
- Strong practical math skills, basic Microsoft Excel skills
- Excellent interpersonal skills
- Helpdesk Services
- Tracking and Documentation
- Data Entry
- Team Collaboration
Timeline
Customer Service Representative
Winners TJX
09.2023 - 12.2023
Kitchen Staff Member
Punjab food corner
05.2023 - 08.2023
Customer Service Cashier
Indian Food Corner
03.2023 - 05.2023
Bachelor of Arts - Human Resources Management
Robertson College
Bachelor of Commerce -
Dev Samaj College For Women
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