BALJEET HARI
Sydney,Canada
Summary
Experienced professional with a successful history at Regional Recycling, specializing in client relationship and portfolio management. Consistently exceeded revenue targets by utilizing sales development strategies and teamwork to enhance client portfolios. Skilled in Microsoft Office and fostering a collaborative work environment, leading to notable improvements in customer satisfaction and operational efficiency. Looking for a full-time role that offers opportunities for growth and challenges, where I can apply my strong interpersonal skills, time management, and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Crew Trainer
McDonald's
05.2023 - 01.2025
- Worked productively in fastmoving work environment to process large volumes of orders
- Followed up with customers on unresolved issues
- Managing crew members by assigning the right task to the right person at the right time to reduce labor cost and to increase efficiency of work
- Training crew members in the kitchen stations and other secondary duties to make them familiar and confident at their assigned tasks
- Observing performance of each crew member at every kitchen station and giving feedback to improve their performance
- Supporting teamwork by giving team targets for the day and per hour and encouraged to have effective communication to reduce time wastage
- Promoting McDonald's 'Make it promise' by explaining the meaning and how to practice this in every task
- Built myself as an example for other crew members to follow the right procedure for cooking food and viewing it with our guests' point of view
Receptionist/Sales Representative
Regional Recycling
04.2022 - 04.2023
- Provided customer service in person as well as through online platforms (emails, calls, company's site and social media)
- Recorded financial transactions through Microsoft Suite and QuickBooks
- Managed all sort files and documents
- Used Google suite for reports and explanations on warehouse processes and new programs
- Handled and solved customer complaints by listening to the customers and by providing every possible solution in specific time
- Helped new team members to learn new programs in an easy way and trained them for the right procedures followed in sorting the recycling bottles
- Maximized revenue potential by identifying cross-selling opportunities for additional products and services
- Implemented initiatives to improve customer satisfaction and increase repeat business
Office Administrator
Ekam Medicines
04.2018 - 04.2019
- Greeted pharmacy customers and provided customers with excellent customer service in person as well as online
- Handled financial records, invoices, inventories, purchase orders, bank deposits, transaction records, journal entries, ledger, balance sheets and expense and investment statements
- Maintained hygiene at the store by cleaning the store every day and dusting medicines
- Helped in stocking the inventories into the shelfs, restocked bathroom and other office supplies
- Assisted in cash handling by taking payments from customers and promotions of new medicines for the same cause
Education
Associate of Arts - Business
Alexander College
Burnaby, B.C.07.2023
Bachelor's of Business Administration -
Desh Bhagat College
Dhuri, Punjab04.2021
Skills
- Goal oriented
- Client relationship management
- Sales development
- Portfolio management
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
- Organizational skills
- Active listening
- Interpersonal skills
Languages
English
Timeline
Crew Trainer
McDonald's
05.2023 - 01.2025
Receptionist/Sales Representative
Regional Recycling
04.2022 - 04.2023
Office Administrator
Ekam Medicines
04.2018 - 04.2019
Bachelor's of Business Administration -
Desh Bhagat College
Associate of Arts - Business
Alexander College
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