Creative culinary professional seeking to transition into new field, developed skills in high-paced kitchen environments. Demonstrates strengths in team collaboration, problem-solving, and time management. Eager to apply these transferable skills to contribute effectively in dynamic and challenging new role.
Forward-thinking professional offering more than 10 years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times.
Overview
15
15
years of professional experience
Work History
Chef
Fraser Health Authority
02.2024 - 02.2025
Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Checked freezer and refrigerator prior to each shift to verify correct temperatures as per Food Safe Guidelines and checking cooked food temperature prior to serve.
Maintained well-organized mise en place to keep work consistent.
Placed orders to restock items before supplies ran out.
Prepare lunch / dinner meals, prepare snacks for afternoon / evenings implemented by consulting registered dietitian and patient care Coordinator.
Ensure kitchen cleaning procedures are followed, removal of all garbage and material for recycling are completed on each shift.
Developed strong interpersonal skills while interacting with customer and coworker in fast-paced environment.
Demonstrated ability to provide excellent customer service by taking orders, serving meals, and addressing complaints.
Followed all safety standards when handling hot foods and liquids on the job.
Verified food was served at the correct temperature to reduce risks.
Restocked shelves and display cases with food items.
Efficiently prepared food items such as sandwiches, salads, soups and deserts according to recipes or specific customer orders.
Transported food orders from kitchen to proper tables.
Made special dressings and sauces as condiments for sandwiches.
Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Reduced food waste with strategic menu planning and inventory control techniques.
Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Baker
Choices Markets
04.2022 - 02.2024
Produced consistently high-quality baked goods for customers.
Complied with health and safety codes to protect staff and customers.
Operated and maintained bakery equipment, including ovens and mixers.
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Checker
LSG SKY CHEFS For Emirates & Qatar Airlines
04.2020 - 01.2022
Communicate and coordinate with airline cabin crew for aircraft servicing and delivery hand over
Administrative documentation, reporting and general duties as required
Complete appropriate HACCAP paperwork
Double checking all items from checklist
Responsible for interacting with FA when reviewing and loading information
Detail knowledge of flight plan data for conducting catering services
Upload and gather information from CB base software regarding flight catering request for certain flights on day-to-day basis to get accurate catering information
Upload the documentation on company’s system for future references
Baker
Countdown Supermarket
06.2017 - 10.2019
Good quality bread and cake, good product knowledge, friendly with ingredient
Always follow the recipes
Assisting in making sure the displays look full and fresh, clean, and are attractively presented
Creating and maximizing increased sales opportunities and achieving and maintaining gross profit, store share and wage targets
Experiencing with people skills in dealing with different ethnic backgrounds
Effectively supervision and development of the team and department
Set oven temperature and place item into hot ovens for baking
Measure or weight flour or other ingredients to prepare batters, dough’s, filling, icing or using scales or graduated containers
Roll, kneed cut or shape dough to form sweet rolls
Apply glazes icing others topping to baked goods
Check equipment to ensure that it meets health and safety regulation
Chef De Partie
Little & Friday ltd.
09.2014 - 12.2017
Rolling sheets for sausage rolls, pies, tarts by using rolling machine
Great skills in Preparing the dough for doughnuts, Fry, Filled & Decorate them
Preparing all quiches filling, pie mix and sausage mix
Preparing all kind of savory food; sandwich, bacon & egg pies, galettes, wraps, frittata, sausage roll & pies
Preparing sweet and paprika pastry and lining tins for tarts and quiches
Load and unload ovens while maintaining the proper temperatures and duration
Assisted in implementing HACCP kitchen hygiene standards
Stored leftover food and raw material in a safe manner
Mixed, rolled and molded breads and biscuits as per given recipes
Assists in ordering of bakery supplies
Customer Service Executive
Quark telecommunications, Ltd
03.2010 - 11.2010
Listening to customer requirements and responding appropriately to make a sale
Inbound and outbound calls
Maintaining and developing relationships with existing customers in person and via telephone calls and emails
Responding to incoming email and phone enquiries
Negotiating the terms of an agreement and closing sales
Representing the organization at trade exhibitions, events and demonstrations
Challenging any objections with a view to getting the customer to buy
Advising on forthcoming product developments and discussing special promotions
Recording sales and order information and sending copies to the sales office, or entering a computer system
Reviewing your own sales performance, aiming to meet or exceed targets
Gaining a clear understanding of customers' businesses and requirements
Working to achieve team goals with service ensuring appropriate process standards are met and maintained
Ensuring accurate documentation of calls, problems and resolution
Provide quick and effective technical assistance via phone and email
Achieve “first call resolution” each time every time!
Listen carefully and identify the customers’ needs and requirements
Ability to communicate and interact at all levels
Education
Diploma - Professional Cooking And Culinary Arts
Cornell College
Auckland, New Zealand
09.2015
Diploma - Network And System Administration
Whitireia Polytechnic
Auckland, New Zealand
07-2011
High School Diploma -
St.Xaviers
04.2011
Skills
Food safety and sanitation
Customer service
Knife skills
Cooking techniques
Team collaboration
Verbal and written communication
Recipes and menu planning
Hospitality service expertise
Allergen awareness
Food plating and presentation
Portion and cost control
Creative menu planning
Special diets
Languages
English
Full Professional
Timeline
Chef
Fraser Health Authority
02.2024 - 02.2025
Baker
Choices Markets
04.2022 - 02.2024
Checker
LSG SKY CHEFS For Emirates & Qatar Airlines
04.2020 - 01.2022
Baker
Countdown Supermarket
06.2017 - 10.2019
Chef De Partie
Little & Friday ltd.
09.2014 - 12.2017
Customer Service Executive
Quark telecommunications, Ltd
03.2010 - 11.2010
Diploma - Professional Cooking And Culinary Arts
Cornell College
Diploma - Network And System Administration
Whitireia Polytechnic
High School Diploma -
St.Xaviers
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