BALINDER
Brampton,Canada
Summary
Dynamic professional with a proven track record at PETRO CANADA, excelling in customer service and upselling strategies. Known for strong problem resolution and effective communication skills, ensuring workplace safety compliance. Recognized for enhancing store revenue and maintaining operational efficiency through strategic teamwork and prioritization. Career aspirations include advancing within the retail sector to further drive revenue growth and operational excellence.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
PETRO CANADA
ELMIRA, Canada
02.2024 - 01.2025
- Provided excellent customer service by assisting customers with fuel purchases, convenience store items, and inquiries
- Operated cash registers, handled cash transactions, and balanced the till at the end of each shift
- Maintained a clean and organized store, including restocking shelves, cleaning pumps, and ensuring the facility met safety and hygiene standards
- Monitored fuel levels and assisted with fuel deliveries as needed
- Followed all safety protocols, including handling hazardous materials and adhering to WHMIS guidelines
- Upsold products and promoted special offers to increase store revenue
General Labourer
Air Cargo
Malton, Canada
- Handled packages of diverse sizes and weights with precision.
- Executed safe loading procedures for transferring items from trucks, planes, and warehouses.
- Organized packages according to priority and destination.
- Contributed to cleanliness and safety by removing debris and identifying risks.
- Adhered to safety protocols ensuring compliance with workplace regulations.
- Achieved punctual shipment processing through teamwork.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
Education
Bachelor of arts -
Kurukshetra university
Haryana, India01.2020
Senior Secondary School -
SENIOR SECONDARY SCHOOL
Haryana, IndiaSkills
- Sustained Physical Performance
- Effective Team Collaboration
- Workplace Safety Compliance
- Prioritization and Scheduling
- Effective Communication
- Problem resolution
- Team collaboration
Timeline
Customer Service Associate
PETRO CANADA
02.2024 - 01.2025
General Labourer
Air Cargo
Bachelor of arts -
Kurukshetra university
Senior Secondary School -
SENIOR SECONDARY SCHOOL
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