Baldeep Kaur (Sonam)
Greely,ON
Summary
Results-driven professional with over 3 years of experience in gas station and convenience store operations, combined with leadership experience in retail and healthcare industries. Skilled in operational management, customer service excellence, staff supervision, inventory control, and sales growth, with a proven ability to optimize processes and enhance customer satisfaction.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Store Manager
Macewen Petroleum Inc - Jaura Group
Russell, ON
04.2023 - Current
- Effectively manage store and gas station paperwork, ensuring precise record-keeping through the POS system.
- Cultivate and sustain positive relationships with customers and vendors to foster a strong service environment.
- Lead staff in adherence to established policies, procedures, and operational standards, ensuring compliance and quality service.
- Oversee employee scheduling, balancing shifts based on demand and operational needs.
- Optimize inventory management to align with weekly sales goals, maintaining consistent stock levels in response to demand.
Senior Corporate Management Executive
Pancham Hospital
Ludhiana, India
12.2020 - 01.2023
- Directed patient care quality and safety protocols, ensuring alignment with healthcare regulatory standards.
- Collaborated with medical professionals, including physicians and nurses, to enhance the delivery of patient care services.
- Analyzed data from various sources to develop actionable insights and reports, improving patient satisfaction and hospital efficiency.
Immigration Consultant
RP Consultancy
Ludhiana, India
05.2020 - 11.2020
- Provided comprehensive visa application support and ensured compliance with legal documentation requirements.
- Maintained current knowledge of immigration laws and regulations, offering accurate, up-to-date guidance.
- Delivered tailored immigration services to clients based on individual needs and legal considerations.
Education
Bachelor of Commerce - Commerce
Calorx Teacher's University
Ahmedabad, Gujarat03.2012
High School Diploma - undefined
Sacred Heart Senior Secondary School
Ludhiana, Punjab03.2008
Skills
Business Development
Inventory Management
Business Administration
Customer Service Excellence
Leadership and Team Management
Languages
English
Full Professional
Certification
- Smart Serve.
- Id Please: Selling Alcoholic Beverages Responsibly (SABR) Ontario.
- Pearson Test of English.
- IELTS.
Timeline
Store Manager
Macewen Petroleum Inc - Jaura Group
04.2023 - Current
Senior Corporate Management Executive
Pancham Hospital
12.2020 - 01.2023
Immigration Consultant
RP Consultancy
05.2020 - 11.2020
High School Diploma - undefined
Sacred Heart Senior Secondary School
Bachelor of Commerce - Commerce
Calorx Teacher's University