Baldeep Singh
Brampton
Summary
Committed to providing high-quality customer services even under pressure with motivation and energy. Security-focused and diligent Guard skilled at protecting personnel and premises. Respond and act appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using a keen eye for detail.
Overview
1
1
year of professional experience
Work History
Security guard
Paragon security
12.2023 - Current
- Lockups and unlocks, and access providing staff
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Writing and issuing parking tickets, dealing with emergencies related to medical and fire situations
- Dealing with students violating the college policies and procedures of the campus
- Reports, completing shift brief at the end of the shift, logging in lost and found items
- Briefed and gave a tour of the site to new employees for a better understanding and improvement of their work efficiency.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
Mobile Patrol Guard
Eagle security
05.2023 - 11.2023
- Helped accident victims and other persons requiring first aid for physical injuries or medical crises
- Secured personnel and premises by inspecting buildings and patrolling the property
- Responded to medical emergencies before paramedic and law enforcement arrival
- Observed patrons and customers to quickly address security situations
- Investigated disturbances and used proportional and strategic responses to manage diverse types of issues
- Protected company assets against theft or damage by conducting frequent building and grounds patrols
- Communicated with team members and building management via radio, telephones, and computers
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at Building facilities
- Provided friendly and professional assistance to employees, visitors, and customers
- Investigated disturbances and used proportional and strategic responses to oversee different types of issues
- Immediately reported safety hazards to the facilities
- Sounded alarms and brought in relevant authorities in case of fire or criminal activities
- Review reports and delivered them to the supervisor with suggestions
- Met and consulted customers to build relationships and discuss security objectives to personalize service recommendations
- Interacted with clients to resolve complaints and respond to requests
- Briefed and gave a tour of the site to new employees for a better understanding and improvement of their work efficiency.
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanour while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Ensured compliance with safety regulations during large events, leading to a decrease in accidents.
- Trained new guards on security protocols, improving team efficiency and readiness.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Education
High School Diploma -
St Clair College
Windsor, Ontario04.2023
Skills
- Report writing
- CCTV Monitoring
- First Aid Certified
- Fluent in English, Hindi, and Punjabi
- Customer service Skills
- Time management
- Supervisory skills
- Problem-solving
- Incident Reporting
- De-Escalation Techniques
- Team Leadership
- Verbal and written communication
- Work ethic
- Punctuality
- Emergency Response
- Critical Thinking Skills
- Excellent active listener
- Mobile/Foot patrolling
- Verbal De-Escalation Techniques
- Computer and Microsoft Office Skills
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual
Additional Information
Certifications
- First Aid/CPR Certified
- Use Of Force Training
- Smart Serve
- Mental Health Awareness
- Report And Data Management
- Work & Health Safety Awareness
- Emergency Response Preparation
- Suicide Prevention Awareness
- Diversity & Inclusion Awareness
- Human Right Codes
- Preventing Workplace Harassment
- Note Taking Awareness
Timeline
Security guard
Paragon security
12.2023 - Current
Mobile Patrol Guard
Eagle security
05.2023 - 11.2023
High School Diploma -
St Clair College
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