Baldeep Kaur
Bedford
Summary
Proactive Cafe Supervisor and Restaurant Manager with extensive experience in managing daily operations, staff training, and maintaining high standards of cleanliness and safety. Successfully increased employee productivity and implemented positive changes based on customer feedback. Expertise in food safety compliance, waste reduction strategies, and fostering a positive work environment.
Overview
3
3
years of professional experience
Work History
Cafe Supervisor
Micco
10.2023 - Current
- Scheduled and received food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Resolved and investigated complaints regarding service and food quality to prevent loss of business.
- Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
- Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
Restaurant Manager
Dhesi Swaad
05.2022 - 08.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Kitchen Lead
Dhesi Swaad
01.2022 - 04.2022
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
- Implemented health and safety protocols to maintain compliance with local regulations and industry best practices.
Server
Dhesi Swaad
09.2021 - 01.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Education
High School Diploma -
St. Clair College of Applied Arts And Technology
Windsor, ON04.2022
Skills
- Coffee Shop Operations
- Staff Training and Development
- Health and Safety Regulations
- Food Safety Compliance
- Waste Reduction Strategies
- Foodservice
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Cafe Supervisor
Micco
10.2023 - Current
Restaurant Manager
Dhesi Swaad
05.2022 - 08.2023
Kitchen Lead
Dhesi Swaad
01.2022 - 04.2022
Server
Dhesi Swaad
09.2021 - 01.2022
High School Diploma -
St. Clair College of Applied Arts And Technology
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