Deepinder Kaur
Richmond,BC
Summary
Multi-tasking Assistant Manager well-known for creating positive environments where employees can thrive and succeed. Detailed and quick-paced and a true team player. Pursuing a new sales-driven role where hard work and dedication will be highly valued.
Overview
10
10
years of professional experience
Work History
Team Member
Pacific Retail Link
Richmond, BC
07.2014 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Greeted customers in a timely fashion, while quickly determining their needs.
- Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
- Recommended alternative items if product was out of stock.
- Assisted customers with food selection, inquiries and order customization requests.
- Earned management trust by serving as key holder, responsibly opening and closing store.
Supervisor
Pacific Retail Link
Richmond, BC
07.2016 - Current
- Developed and enforced safety standards and procedures for food quality and sanitation purposes.
- Oversaw the loading and unloading of deliveries in the back of the house.
- Provided instruction, coaching and motivation to all employees during the shift.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Helped drive sales goals and achieve monthly productivity goal.
Assistant Manager
Pacific Retail Link
Richmond , BC
08.2017 - Current
- Immediately addressed problems with customers to promote quick and successful resolution.
- Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.
- Handled scheduling duties to ensure that the restaurant was properly staffed at all times.
- Interacted with customers as they entered the store to determine what their needs were.
- Managed multiple priorities in a fast-paced environment.
- Achieved recognition from senior management for contributions to the store's success by managing sales, employees and operations to achieve optimal performance.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Answered customer telephone calls promptly and in an appropriate manner.
Education
Accounting Diploma - undefined
Kwantlen Polytechnic University
Surrey, BC2017
High School - 11th-12th
Sarvodya Kanya Vidyalya
New Delhi, DL2011-12
High School - 9th-10th
Govt. Co-Ed Sr.Sec. School
New Delhi2009-10
Skills
- Recruiting and interviewing
- Financial management
- Budgeting
- Business development
- Customer service-oriented
- Upselling techniques
- Cash register familiarity
- Training and development
- Motivated team player
Timeline
Assistant Manager
Pacific Retail Link
08.2017 - Current
Supervisor
Pacific Retail Link
07.2016 - Current
Team Member
Pacific Retail Link
07.2014 - Current
Accounting Diploma - undefined
Kwantlen Polytechnic University
High School - 11th-12th
Sarvodya Kanya Vidyalya
High School - 9th-10th
Govt. Co-Ed Sr.Sec. School
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