Balasundari Kalyanasundaram

Barrie,ON

Summary

Challenge-driven graduate from Georgian College specialized in Web developing using JavaScript, seeking full-time position in a highly collaborative work environment to help develop user experience.

Education

Ontario College Diploma, Co-op - Computer Programming

Georgian College of Arts And Technology

12.2020

Work History

Technical Sales Representative

Staples

06.2022 - Current

Equipped customers with exemplary service, helping build lasting, lucrative partnerships
Used documented solutions to troubleshoot problems associated with software installation and customization
Updated reports and proposals for clients related to technical products.

Call Center Agent

Alorica

11.2021 - 01.2022

Responded to customer calls and emails to answer questions about products and services
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.

Administrative Assistant

Canadian National Institute for the Blind

05.2018 - 08.2019

Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Skills

Version Control: Git, Azure Repos
HTML & CSS
JavaScript
Bootstraps
WordPress
SQL

AspNET / C#
Operating Systems: Windows, Linux, MacOS
JavaScript Frameworks: NodeJS, React, ExpressJS, MongoDB
Customer Technical Support
Database Management
CRM Software

Timeline