Balasubramaniam Natarajan
Calgary,AB
Summary
Dynamic Technology Lead with a proven track record at Infosys Limited, adept at driving high-impact cloud-native solutions. Expert in stakeholder engagement and team leadership, achieving a 30% reduction in page load times. Proficient in .NET and Azure Functions, delivering exceptional results in project proposals and operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technology Lead
Infosys Limited
Calgary, AB
09.2021 - 06.2025
- Led a team of 12 developers and testers to build secure, scalable cloud-native solutions.
- Delivered high-availability services, including STHash and CVS, for harmful content moderation.
- Directed full SDLC cycles, including sprint planning, backlog grooming, and workload distribution.
- Presented Monthly Business Reviews with data-driven metrics on SLAs and delivery performance.
- Contributed to technical proposal creation and cost estimation for project renewals.
- Collaborated with cross-border teams to achieve enhancements within tight deadlines.
- Conducted incident root cause analysis and managed emergency hotfixes for service continuity.
Technology Lead
Infosys Limited
, India
04.2019 - 09.2021
- Managed and mentored team of 10+ developers for Microsoft’s $2.6B engagement management tools.
- Conducted monthly and quarterly reviews to track project KPIs and implement improvement strategies.
- Proposed architectural enhancements that decreased page load time by 30%.
- Prepared detailed project renewal proposals, technical designs, and risk assessments for stakeholders.
- Automated operational tasks, leading to a 40% reduction in production issues.
Sr. DBA
Tech Mahindra
, India
06.2014 - 04.2019
- Managed mission-critical SQL Server environments, leading a team of 14 to ensure high availability.
- Developed automated reporting and dashboards for enhanced financial compliance and analysis.
- Executed proactive performance tuning and patching to align with global Microsoft standards.
Operations Specialist
Infosys Limited
, India
01.2011 - 01.2014
- Provided global L1/L2 operational support, addressing and resolving complex escalations.
- Conducted onboarding sessions and knowledge transfer initiatives for new hires and junior engineers.
Education
Master of Science - Information Technology
Sikkim Manipal University
01.2014
Bachelor of Science - Information Technology
Bharathiar University
01.2011
Skills
- Team leadership and stakeholder engagement
- Project proposal development
- Presentation skills
- NET technologies
- C# programming
- ASPNET MVC framework
- Reactjs development
- Azure functions and services
- DevOps methodologies
- Cosmos DB management
- SQL database expertise
- Azure SQL proficiency
- KQL querying skills
- Agile and Scrum practices
- Sprint planning and estimation
- Root cause analysis management
- SLA oversight and management
- Service monitoring techniques
- SOX compliance knowledge
- ITIL framework understanding
- Data privacy compliance strategies
- Security compliance measures
Certification
Infosys Certified Full Stack Professional
References
Available upon request
Languages And Tools
English (Fluent), German (Basic), Git, Azure DevOps, Octopus Deploy, SiteScope, App Insights, K-Shop, Visio
Timeline
Technology Lead
Infosys Limited
09.2021 - 06.2025
Technology Lead
Infosys Limited
04.2019 - 09.2021
Sr. DBA
Tech Mahindra
06.2014 - 04.2019
Operations Specialist
Infosys Limited
01.2011 - 01.2014
Master of Science - Information Technology
Sikkim Manipal University
Bachelor of Science - Information Technology
Bharathiar University
Similar Profiles
Priyatharini RPriyatharini R
Senior Consultant at Infosys LimitedSenior Consultant at Infosys Limited
Harshita DubeyHarshita Dubey
Java Developer | Senior System Engineer at Infosys LimitedJava Developer | Senior System Engineer at Infosys Limited
Prasad Tukaram RautPrasad Tukaram Raut
Senior System Engineer-Operation Support Team at INFOSYS LIMITEDSenior System Engineer-Operation Support Team at INFOSYS LIMITED
MAHIPALSINH VANARMAHIPALSINH VANAR
Senior Consultant - Presales & Bid Management at Infosys LimitedSenior Consultant - Presales & Bid Management at Infosys Limited
Mel CMel C
Clinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed CentreClinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed Centre