Enthusiastic individual with superior skills in working in both team-based and independent capacities seeking a responsible and challenging position with a dynamic organization that offers opportunities for personal and professional development and where I can best utilize my knowledge and skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mechanic
Epic Truck Repair LTD.
Surrey, BC
09.2025 - Current
Diagnosed mechanical issues using advanced diagnostic tools and techniques.
Performed routine maintenance and repairs on a variety of vehicles.
Collaborated with team to identify improvement opportunities in repair processes.
Trained junior mechanics on best practices and safety protocols.
Managed parts inventory, ensuring availability for timely repairs.
Conducted quality inspections to guarantee adherence to industry standards.
Enhanced workflow efficiency by streamlining repair procedures and documentation.
Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
Operations Coordinator
BIRD CANADA
Surrey, BC, Canada
04.2025 - 09.2025
Manage day-to-day operations, including scooter deployment, retrieval, and charging.
Supporting local operational strategy to optimize fleet performance and service quality.
Acting as a liaison with city officials, vendors, and community partners.
Monitoring compliance with city regulations and permit requirements and assisting with reporting and documentation.
Analyzing operational data to recommend and implement operational improvements.
Conducting vehicle deployment, rebalancing, retrieval, vehicle repairs, and physical inspections to maximize uptime.
Responding to operational challenges, incidents, customer reports, and service disruptions.
Using operational dashboards and mobile tools to manage fleet assignments and performance tracking.
Coordinating field teams and providing on-site training, coaching, and support.
Scheduling and shift planning for Fleet Drivers and Technicians.
Fostering a culture of safety, efficiency, and continuous improvement within the team.
Performing other related duties as assigned by the Regional Operations Manager.
ASSISTANT MARKET MANAGER
BIRD CANADA
Surrey, BC, Canada
11.2024 - 02.2025
Gained in-depth knowledge of Bird's vehicles and operational systems.
Ensured timely deployment of scooters with a minimum 80% uptime, prioritizing safety and compliance.
Monitored key performance metrics to minimize complaints related to parking, sidewalk riding, and other rider behavior.
Oversaw proper vehicle parking in designated areas and enforced rider accountability through warnings and fines.
Supervised high-quality vehicle repairs and consistently tracked team repair performance to meet leadership standards.
Improved deployment, retrieval, and repair efficiency through continuous process optimization.
Collaborated with leadership to implement best practices across the facility.
Fostered a culture of safety, collaboration, and productivity within the team.
Communicated updates, timelines, and outcomes effectively to all parties.
Identified operational bottlenecks and proposed corrective actions to streamline processes.
Maintained a mindset of continuous improvement to enhance operational outcomes.
TEAM LEAD
BIRD CANADA
Surrey, BC, Canada
04.2024 - 04.2025
Supervise a team of field operations and mechanics, ensuring tasks are completed efficiently and on time.
Track operational metrics like uptime, deployment efficiency, and repair rates, and implement strategies to improve performance.
Ensure team compliance with safety protocols and promote a culture of safety.
Create and manage work schedules for the team, ensuring adequate coverage during peak hours.
Address operational challenges such as bottlenecks, equipment malfunctions, or compliance issues.
Train team members on best practices for deployment, retrieval, and repair processes.
Serve as a liaison between leadership and team members, providing updates and feedback.
Perform and oversee the repair and maintenance of e-bikes to ensure they meet safety and quality standards.
Inspect completed repairs for accuracy and functionality before e-bikes are redeployed.
Train mechanics on repair techniques, troubleshooting, and using repair tools effectively.
Track and manage inventory of parts, tools, and supplies required for repairs.
Conduct advanced diagnostics to identify recurring mechanical or electronic issues.
Maintain detailed records of repairs, part usage, and scooter performance metrics.
Ensure all repairs are completed following safety guidelines to prevent operational hazards.
DELIVERY DRIVER
GRAYSON MANAGEMENT LTD. (AMAZON LOGISTICS)
Pitt Meadows, BC, Canada
06.2023 - 03.2024
Receiving a route and picking up packages from an Amazon warehouse.
Driving to customers' locations and delivering packages in a timely and efficient manner while maintaining safety and customer satisfaction.
Ensuring that the delivery vehicle is in good working condition by conducting routine maintenance and inspections.
Keeping accurate records of deliveries, vehicle maintenance, and other administrative tasks.
Interacting with customers in a friendly and professional manner.
Following safety protocols and traffic laws to ensure the safety of themselves and others on the road.
Communicating effectively with dispatch and other team members to coordinate and execute deliveries.
DELIVERY DRIVER
KXPRESS ENTERPRISES LTD. (AMAZON LOGISTICS)
Surrey, BC, Canada
10.2022 - 05.2023
Receiving a route and picking up packages from an Amazon warehouse.
Driving to customers' locations and delivering packages in a timely and efficient manner while maintaining safety and customer satisfaction.
Ensuring that the delivery vehicle is in good working condition by conducting routine maintenance and inspections.
Keeping accurate records of deliveries, vehicle maintenance, and other administrative tasks.
Interacting with customers in a friendly and professional manner.
Following safety protocols and traffic laws to ensure the safety of themselves and others on the road.
Communicating effectively with dispatch and other team members to coordinate and execute deliveries.
Travel/Charge RN/ LD/POSTPARTUM/OBED/NURSERY/NICU at Northwest Medical CenterTravel/Charge RN/ LD/POSTPARTUM/OBED/NURSERY/NICU at Northwest Medical Center