Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Bajram Isaku

Winnipeg

Summary

Experienced with optimizing service operations and improving customer satisfaction. Utilizes team leadership and strategic planning to enhance service delivery. Track record of problem-solving and effective communication in high-pressure environments.

Overview

21
21
years of professional experience

Work History

Service Manager

Parts For Trucks
03.2004 - Current
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Ensured compliance with safety regulations by regularly inspecting equipment and workspaces.

Education

Certified Red Seal - Transport Trailer

Red River College of Applied Arts, Science And Technology
Winnipeg, MB
06-2012

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Customer service
  • Critical thinking
  • Reliable and responsible
  • Conflict resolution
  • Employee supervision
  • Office administration

Interests

  • Cooking
  • Auto Repair/Restoration
  • Gardening
  • Video Gaming
  • Drawing and Painting
  • Blockchain Technology and Cryptocurrency
  • Working out and bodybuilding
  • Car racing

Timeline

Service Manager

Parts For Trucks
03.2004 - Current

Certified Red Seal - Transport Trailer

Red River College of Applied Arts, Science And Technology

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Bajram Isaku