Baizhuo Liu
Markham,ON
Summary
Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Overview
3
3
years of professional experience
Work History
Internship
Bank of China, Securities Business Department
07.2023 - 09.2023
- Responded quickly to meet customer needs and resolve problems
- Demonstrated a high success rate in client engagement, effectively promoting and facilitating the adoption of mobile APP.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Internship
Bank of China, Pingyang Branch
03.2021 - 04.2021
- Performed assignments as determined by the supervisor
- Worked both independently and within a team environment with focus and high attention to detail
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Bachelor of Arts - Media Study And Economics
University of Toronto
Toronto, ON04.2025
Skills
- Microsoft (Excel, Word, Power point, Access, Outlook)
- Proficient in utilizing AI tools
- Complaint Resolution
- Cash Register Operation
Languages
English(fluent)
Chinese(native)
Timeline
Internship
Bank of China, Securities Business Department
07.2023 - 09.2023
Internship
Bank of China, Pingyang Branch
03.2021 - 04.2021
Bachelor of Arts - Media Study And Economics
University of Toronto
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