Baishakhi Barua
Saskatoon,SK
Summary
Seeking an entry level job in a reputable company. Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
17
17
years of professional experience
Work History
Production Operator
Maple Leaf Food Inc
05.2020 - Current
- Checking the sausages in line
- Tying the sausages in line
Cashier
7 Eleven
01.2016 - 05.2020
- Attending queries of the customer in person and over the phone
- Accepting the returned items
- Helping the customer to find their needs in a cordial manner
- Organizing the returned items alone and with the help of other team members
- Making fresh foods.
Customer Service Agent
Digital Sanchay & Rindan Somabai Samity Limited
09.2011 - 01.2016
- Ensuring daily collection
- Achieving monthly loan disbursement
- Ensuring proper customer dealings .
Customer Relations Officer
Brac Bank Limited
12.2006 - 10.2011
- Preparation of various financial statement of business such as profit & Loss accounts
- Balance sheet, cash flow statement
- Analysis of risk such as supply risk, sales risk, performance risk, security control risk
- Security cover risk
- Achieve monthly target of loan disbursement & realization.
- Made customers aware of current and new programs and services.
- Managed customer relations on ongoing basis to maximize customer retention.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
Education
Master of Arts - Philosophy
Chittagong University
2002
Bachelor of Arts -
Chittagong University
2000
Skills
- IELTS Academic Band Score- 6
- Critical Thinking
- Product Assembly
- Inspecting Machinery
- Data Entry
- Estimate Costs
- Teller Transactions
- Cash Counting
- Money Handling
- Customer Relationship Development
- Reconciling Cash Drawers
- Bank Deposits
Accomplishments
- Completed Quickbooks Level 1&2
- Band Score 6 In IELTS Academic
Languages
English
Full Professional
Bengali
Native or Bilingual
Timeline
Production Operator
Maple Leaf Food Inc
05.2020 - Current
Cashier
7 Eleven
01.2016 - 05.2020
Customer Service Agent
Digital Sanchay & Rindan Somabai Samity Limited
09.2011 - 01.2016
Customer Relations Officer
Brac Bank Limited
12.2006 - 10.2011
Master of Arts - Philosophy
Chittagong University
Bachelor of Arts -
Chittagong University
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