Bailie McKay
Calgary,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Bartender
Great Events Catering co.
Calgary, AB
11.2023 - Current
- Communicates with an array of patrons and provides them with a satisfying experience while maintaining professional standards
- Bartending skills vary in scope, from mixing consistent and quality drinks to managing financial transactions and keeping track of inventory.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Cashier/Floor Associate
Carters/OshKosh B'gosh
Calgary, AB
10.2021 - 02.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
Server
DENNY’S
Calgary, AB
01.2023 - 10.2023
- Front-line customer service & engagement is important as a server along with keeping a clean and prepared dining area
- Took orders, upsell when appropriate, expo the meals that have been prepared, and handle cash and POS systems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Chiu School of Business
Bow Valley College
Calgary, AB01-2024
Certificate -
SmartTan
Calgary, AB02.2021
Certificate -
ProServe
Calgary, AB02.2021
Diploma -
Lord Beaverbrook Highschool
06.2014
Skills
- Hospitality service expertise (FOH/BOH)
- Food preparation, line cook and service expertise
- Front office reception
- Visual Merchandising
- Customer Service
- Supply Restocking
- Guest Engagement
- Strong Work Ethic
References
References available upon request.
Timeline
Bartender
Great Events Catering co.
11.2023 - Current
Server
DENNY’S
01.2023 - 10.2023
Cashier/Floor Associate
Carters/OshKosh B'gosh
10.2021 - 02.2024
Chiu School of Business
Bow Valley College
Certificate -
SmartTan
Certificate -
ProServe
Diploma -
Lord Beaverbrook Highschool
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