Bailey Sowassey
Langley,BC
Summary
Auto Glass Technician with successful background repairing and replacing glass in private and commercial vehicles. Good track record producing high-quality work under strict deadlines. Adept at following orders and solving problems with minimal assistance.
Overview
7
7
years of professional experience
Work History
Auto Glass Technician
Haymack Auto Glass
08.2023 - Current
- Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.
- Provided quality auto glass installation services, windshield replacement, and crack repair.
- Improved overall productivity by maintaining an organized workspace and efficiently managing daily tasks.
- Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
- Provided mobile services, bringing convenience to customers at their preferred locations.
- Proven ability to learn quickly and adapt to new situations.
Customer Service Associate
The Home Depot
03.2018 - 05.2020
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Increased revenue by cross-selling and upselling products and services.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Worked effectively in fast-paced environments.
Apprentice Electrician
Colwin Electrical Group
01.2017 - 07.2017
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Adhered to workplace safety procedures consistently, minimizing risks associated with electrical work activities.
- Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
- Understood and used proper tools and equipment to install and maintain electrical systems.
Education
High School Diploma -
Langley Secondary School
Langley, BC06.2016
Skills
- Technical knowledge
- Customer Service
- Flexible and Adaptable
- Troubleshooting
- Quality Control
- Diagnostic abilities
Timeline
Auto Glass Technician
Haymack Auto Glass
08.2023 - Current
Customer Service Associate
The Home Depot
03.2018 - 05.2020
Apprentice Electrician
Colwin Electrical Group
01.2017 - 07.2017
High School Diploma -
Langley Secondary School
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