Bailey Holland
North Vancouver,BC
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Canadian Tire
03.2023 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
BBA - Marketing
Capilano University
North Vancouver, BC04.2025
Skills
- Customer Complaint Resolution
- Guest Services
- Customer Service
- Refund Handling
- Customer Inquiries
- Customer focus
- Reliability and punctuality
- Patience and composure
- Organizational skills
- Adaptability and flexibility
- Active listening
- Time management
Languages
English
Full Professional
Timeline
Customer Service Cashier
Canadian Tire
03.2023 - Current
BBA - Marketing
Capilano University
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