Bailey Geiss
St. Catharines,ON
Summary
Sales associate with strong background in customer service and inventory management. Expertise in point-of-sale systems and team collaboration to boost customer engagement. Proven track record of achieving high customer satisfaction through effective communication and problem-solving. Committed to driving sales and enhancing customer experience through quality product recommendations and solutions.
Overview
7
7
years of professional experience
Work History
Sales Associate/Warehouse Worker
Structube Ltd
St. Catharine's, Ontario
09.2024 - 01.2026
- Assisted customers in selecting furniture and home décor products.
- Maintained organized displays to enhance product visibility and appeal.
- Processed sales transactions accurately using point-of-sale systems.
- Provided product information and answered customer inquiries effectively.
- Restocked merchandise on the sales floor to meet customer demand.
- Handled returns and exchanges according to company policies.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Loaded and unloaded shipments while ensuring product safety.
- Assisted in inventory counts and tracked stock levels accurately.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Packaged products securely for distribution to prevent damage.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Tagged and wrote identifying information on containers, boxes and cargo.
Brewing Associate
Blackburn Brewhouse
Niagara Falls
03.2022 - 04.2024
- Assisted in daily operations and maintained cleanliness of brewing equipment.
- Collaborated with team to ensure efficient beer production and quality control.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Assessed company operations for compliance with safety standards.
Sales Associate
Lowe's Home Improvement
Niagara Falls, Ontario
03.2019 - 08.2020
- Assisted customers in selecting furniture and home décor products.
- Provided product information and answered customer inquiries effectively.
- Collaborated with team members to ensure a positive shopping experience.
- Restocked merchandise on the sales floor to meet customer demand.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Used technology resources to assist customers in locating and selecting items.
- Upsold additional items based on customer interests and needs.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Education
High School Diploma -
Westlane Secondary School
Niagara Falls, ON06-2015
Skills
- Customer service and support
- Sales transactions and goals
- Visual merchandising
- Inventory management
- Point-of-sale systems
- Customer relationship management
- Product knowledge
- Team collaboration
- Cash handling
- Problem solving
- Flexible scheduling
- Customer engagement
- Multi-tasking ability
- Calm demeanor
- Needs assessment
References
References available upon request.
Timeline
Sales Associate/Warehouse Worker
Structube Ltd
09.2024 - 01.2026
Brewing Associate
Blackburn Brewhouse
03.2022 - 04.2024
Sales Associate
Lowe's Home Improvement
03.2019 - 08.2020
High School Diploma -
Westlane Secondary School