Overview
Work History
Education
Timeline
Generic

Bailey Dunphy

North Sydney,Nova Scotia

Overview

5
5
years of professional experience

Work History

Sales Representative

O2E Brands
02.2023 - 10.2023
  • Orchestrated seamless junk removal scheduling for customers, aligning services with the available timetable.
  • Addressed customer inquiries and facilitated cancellations with a focus on providing exemplary customer service throughout the booking process.
  • Offered guidance to customers on affordability options, ensuring a personalized and considerate approach to their needs.
  • Leveraged advanced tools and technology to proficiently assist customers, enhancing the efficiency and effectiveness of service delivery.

Customer Service & Sales Rep + Tech Support

Support Services Group
12.2021 - 12.2022
  • Facilitated an consultative customer experience by offering expertise in tree selection of the establishment.
  • Delivered technical support with proficiency, specializing in Balsam Hill Trees, to ensure customer satisfaction and product knowledge.
  • Administered seamless financial transactions by processing credit card payments and refunds in adherence to established procedures.
  • Managed and processed warranty claims for customers, demonstrating a commitment to resolving issues and upholding product integrity.

Fulfillment Associate

Walmart Canada
09.2018 - 06.2021
  • Demonstrated proficiency in inventory management through meticulous stocking, organization, and binning of merchandise.
  • Delivered exemplary customer service by assisting patrons in locating items, offering accurate information on stock availability, and addressing inquiries.
  • Proactively communicated stock updates to customers, ensuring a seamless shopping experience.
  • Provided comprehensive support throughout the store, contributing to a positive and efficient retail environment.
  • Wrapped and stacked pallets for high steel storage and maintained count.
  • Operated Baler and Compactor.
  • Successfully completed Power Equipment training, enhancing operational skills and contributing to overall store efficiency. Trained on walking stacker, and walking forklift, and work assist vehicle (WAV). Performed daily maintenance checks as follows.

Education

High School Diploma -

Memorial Composite Highschool
05.2001 -

Timeline

Sales Representative

O2E Brands
02.2023 - 10.2023

Customer Service & Sales Rep + Tech Support

Support Services Group
12.2021 - 12.2022

Fulfillment Associate

Walmart Canada
09.2018 - 06.2021

High School Diploma -

Memorial Composite Highschool
05.2001 -

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Bailey Dunphy