Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Bailey Bullock

Cambridge,ON

Summary

Seasoned serving professional, driven by providing guests with a great experience and fostering new connections. Experienced in providing timely service with enthusiasm and efficiency. Consistently acknowledged for having great work ethic and for being a team player.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server Shift Leader

Angel Share ~ Crown & Thieves
West Kelowna, BC
04.2024 - 11.2024
  • Provided a high level of fine dining service to 4-5 tables on average
  • Brought wine selections to tables with appropriate glasses and gave some background on the grape varietals, tasting notes and the story behind the wine
  • Ensured customer satisfaction and handled customer complaints in a polite and professional manner
  • Performed end-of-day on TouchBistro

Server

Red Robin Gourmet Burgers
Kelowna, BC
09.2023 - 04.2024
  • Provided friendly and quality customer service through menu recommendations, order accuracy, and ensuring customer satisfaction
  • Maintained extensive menu knowledge, and collaborated with team members for smooth service
  • Additional duties include: pre-bussing / table maintenance, taking cash & card payments, upholding food safety standards, running food, etc

Server

Wild Goose Winery
Okanagan Falls, BC
05.2023 - 09.2023
  • Maintained an extensive knowledge of our seasonal menu to educate guests and answer questions
  • Ensured dietary restrictions of guests were followed, guiding them to items that met their needs or offered substitutions
  • Recommended food and wine pairings catered to guests taste preferences
  • Trained new staff members and helped them develop menu & wine knowledge, organizational and communication skills

Server

Red Robin Gourmet Burgers
Langley, BC
07.2015 - 02.2018
  • Assisted guests with order selection by recommending new menu promotions and popular items
  • Operated POS terminals to input orders, modify items, and split bills
  • Collected payments and balanced transactions with receipts

Skills

  • Fine dining
  • Exceptional customer service
  • Table management
  • TouchBistro POS
  • Strong communication skills
  • Advanced wine knowledge

Certification

  • Smart Serve Ontario
  • Occupational First Aid - Level 1

Timeline

Server Shift Leader

Angel Share ~ Crown & Thieves
04.2024 - 11.2024

Server

Red Robin Gourmet Burgers
09.2023 - 04.2024

Server

Wild Goose Winery
05.2023 - 09.2023

Server

Red Robin Gourmet Burgers
07.2015 - 02.2018

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Bailey Bullock