Bailey
San Marcos
Summary
Dynamic professional with a proven track record in operations management and marketing expertise, notably at Green Pressure Washing. Excelled in building community ties and enhancing efficiency through technology solutions. Skilled in customer service and communication, adept at fostering client relationships and driving business growth. Managed over 350+ clients at ROG Services, showcasing attention to detail and a determined mindset.
Overview
10
10
years of professional experience
Work History
Co-Owner/ Operaror
Green Pressure Washing
01.2023 - Current
- Improved overall efficiency by implementing cost-effective technology solutions throughout various aspects of the operation.
- Built strong community ties through active marketing which amplified the brand's presence in the market and contributed to increased business referrals.
- Day to day operations specializing in surface washing
- Analyzed market trends to identify areas for potential growth or improvement within the business operations.
Super Intendant
Alderete Pools
06.2024 - 10.2024
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
Case Manager / Fiduciary
ROG Services
03.2022 - 06.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Oversaw all of San Diego county, managing 350+ clients
Barber
Self-employed
01.2015 - 01.2023
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
No Degree - Discipleship Training & Biblical Foundations
YWAM Maui
Haiku, HI07-2023
State License - Barbering
Pro Barber College
Westminster, CA01-2015
Skills
- Operations management
- Marketing expertise
- Customer service
- Attention to detail
- Driven and determined
- Verbal and written communication
Timeline
Super Intendant
Alderete Pools
06.2024 - 10.2024
Co-Owner/ Operaror
Green Pressure Washing
01.2023 - Current
Case Manager / Fiduciary
ROG Services
03.2022 - 06.2023
Barber
Self-employed
01.2015 - 01.2023
No Degree - Discipleship Training & Biblical Foundations
YWAM Maui
State License - Barbering
Pro Barber College
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