Bailee Drown
Crescent City
Summary
Results-driven Office Services Supervisor with extensive experience in office management and budgetary planning at California Highway Patrol. Proven ability to enhance document retrieval processes while maintaining confidentiality of sensitive information. Recognized for exceptional customer service and a detail-oriented approach, ensuring efficient operations and effective inter-departmental communication.
Overview
10
10
years of professional experience
Work History
Office Services Supervisor 1
California Highway Patrol
03.2025 - Current
- Enhanced document retrieval through efficient filing system implementation.
- Prioritized urgent communications while managing incoming correspondence effectively.
- Ensured budget compliance by adhering to departmental purchasing procedures.
- Protected sensitive information by handling confidential documents with utmost discretion.
- Processed employee time sheets and prepared detailed overtime reports promptly.
- Facilitated front desk communications, assisting public and coordinating with allied agencies.
Office Assistant
California Highway Patrol
12.2022 - 03.2025
- Enhanced data accessibility through systematic filing and accurate record maintenance.
- Facilitated public inquiries with prompt, informative responses via phone, mail, or visits.
- Accelerated document processing through efficient data entry into spreadsheets and databases.
- Ensured document accuracy by editing and proofreading for completeness.
- Generated insightful monthly reports through meticulous data compilation and analysis.
Office Assistant
Two Guys Automotive
05.2016 - 03.2020
- Streamlined appointment scheduling, enhancing coordination with lead mechanic.
- Ensured business records accuracy by regularly updating customer information.
- Maintained organized office supplies, ordering promptly to avoid shortages.
- Utilized accounting software to track finances and manage expenses effectively.
Education
Graduate Certificate - Licensed Vocational Nurse
College of The Redwoods
Crescent City, CA12-2020
High School Diploma -
Del Norte High School
Crescent City, CA06-2018
Skills
- Office Management
- Leadership
- Documentation and recordkeeping
- Budgetary Planning
- Customer Service
- Detail Oriented
- Teamwork and Collaboration
- Time Management
- Reliability
Timeline
Office Services Supervisor 1
California Highway Patrol
03.2025 - Current
Office Assistant
California Highway Patrol
12.2022 - 03.2025
Office Assistant
Two Guys Automotive
05.2016 - 03.2020
Graduate Certificate - Licensed Vocational Nurse
College of The Redwoods
High School Diploma -
Del Norte High School
Award
2024 Non-uniform Employee of the Year for CHP Northern Division