Bailee Colomb-Fiddler

I conducted multiple job tasks while employed including: ticket selling, working in concession, restock, ushering, performing janitorial duties, projectionist duties, and cashier balancing (for opening and closing). All required mental math and ability to work under pressure in a fast paced environment while maintaining a friendly, professional manner.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times (required mental math).
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
• Collaborated with team members to achieve sales and maintain a clean, well-stocked store environment.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Restocked and organized merchandise.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Worked closely with shift manager to solve problems and handle customer concerns.

• Assisted main coordinator of the Little Steps Programs; a program focused on preparation for children who are reaching preschool age in an at-risk community (0-6). I was responsible for child care, developing age appropriate education and activities, providing information and essentials to any and all parents in need, as well as developing posters to promote programs and activities.
• Enhanced team productivity by streamlining communication.
• Assisted in coordinating programs, resulting in successful execution and increased attendee satisfaction.

• Maintained a clean and organized bar area for efficient drink preparation and superior guest experience.
• Collaborated with bartenders to ensure timely delivery of drinks to guests, improving overall efficiency.
• Developed rapport with regular customers, fostering a welcoming environment and encouraging repeat business.
• Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
• Boosted customer satisfaction by providing attentive service and promptly addressing any concerns or requests.
• Monitored inventory levels and restocked supplies as needed, maintaining optimal workflow during peak hours.
• Upheld strict safety standards by adhering to local alcohol regulations and checking identification when necessary.
• Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.
• Handled cash transactions accurately, balancing daily sales at the end of each shift without discrepancies consistently.
• Resolved guest issues professionally, efficiently turning negative experiences into positive outcomes whenever possible.

Acted as summer maintenance team, as well as back up and/or help to all positions in the community centre. Main duties included: landscaping, manual labour and operating "kid's craft table" at weekly local Farmer's Market. Occasional duties included filling in for absent employees in the children's summer program and working after hour events.

• Reduced carbon emissions by implementing carpooling initiatives and encouraging alternative transportation methods among staff members.