Bai-Li Wong
Calgary
Summary
Sales professional skilled in client acquisition and retention, consistently driving revenue growth and surpassing sales goals. Known for building strong relationships and adapting to evolving market conditions. Collaborative team player focused on delivering results and supporting colleagues to achieve collective objectives. Experienced with consultative selling techniques, enhancing customer satisfaction and loyalty. Utilizes effective communication and negotiation skills to close deals and build lasting partnerships. Track record of meeting and surpassing sales targets, contributing to overall business growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Electrician
Multi Phase Electric
10.2023 - Current
- Provided clear explanations of electrical work to clients for better understanding.
- Coordinated with contractors and other trades to ensure timely project completion.
- Performed routine maintenance on electrical systems to extend lifespan and reliability.
- Installed and wired electrical transformers, service panels, and circuit breakers.
Sales Professional
Michael Hill Jewellers
02.2024 - 10.2024
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Reached performance objectives and generated over $340,000 in sales.
Automotive Sales Consultant
TMT Auto
09.2023 - 01.2024
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Door To Door Private Contractor
Vantage Marketing
05.2023 - 09.2023
- Achieved high levels of customer trust by maintaining professionalism at all times during interactions with prospects at their homes or businesses.
- Expanded product reach by identifying new neighborhoods and territories for door-to-door sales campaigns.
- Maintained knowledge of industry trends and competitor offerings, positioning our products as superior choices for customers'' needs.
- Implemented creative approaches when facing objections, ultimately overcoming barriers to secure successful transactions consistently.
- Boosted company revenue by consistently meeting and exceeding sales targets in a highly competitive market.
- Collaborated closely with management to implement new sales strategies, resulting in higher conversion rates from prospecting efforts.
- Utilized strong negotiation skills to close deals effectively while maintaining positive relationships between the company and clients.
- Exceeded company expectations for overall performance, receiving recognition as a top-performing door-to-door salesman within the organization.
Parkour Coach
Flip Factory
01.2023 - 05.2023
- Collaborated with other coaches to create and execute game plans.
- Utilized positive communication to encourage team and promote integrity and respect.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper technique.
- Monitored team practices to establish high level of performance.
Server
The Keg Steakhouse + Bar
09.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Earls Tin Palace
08.2021 - 09.2022
- Cultivated warm relationships with regular customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees on restaurant procedures and plating techniques.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Door To Door Team Lead Sales Associate
Kymand inc.
06.2020 - 12.2020
- Coached other employees in customer service strategies and successful selling techniques.
- Monitored performance of sales team and implemented improved methods to close gaps.
- Trained and developed new team members to improve product knowledge and selling abilities.
- Mentored junior sales associates, resulting in their rapid progression within the company.
- Streamlined sales processes for increased efficiency and improved team performance.
Sales Associate
Zumiez
08.2019 - 02.2020
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor Of Real Estate Management - Real Estate
University of British Columbia
Vancouver, BCDoor To Door Sales
D2D University
Utah12-2023
High School Diploma -
Bishop Carroll High School
Calgary, AB06.2020
Skills
- Goal oriented
- Objection handling
- Sales planning
- Building rapport
- Sales expertise
- Upselling and cross selling
- Closing techniques
- Customer relationship building
- Sales strategy development
- Sales training
Accomplishments
- Ranked #1 in region for first quarter of 2024 with Michael Hill
- Dream Team All Stars award with Vantage Marketing in June of 2023
Certification
Red Cross First Aid/AED & CPR Certified
Languages
English
Native or Bilingual
Arabic
Limited Working
Affiliations
- Vantage Marketing
- Firefly Solar
- Home Help
Awards
Vantage Dream Team All Stars Award
Timeline
Sales Professional
Michael Hill Jewellers
02.2024 - 10.2024
Electrician
Multi Phase Electric
10.2023 - Current
Automotive Sales Consultant
TMT Auto
09.2023 - 01.2024
Door To Door Private Contractor
Vantage Marketing
05.2023 - 09.2023
Parkour Coach
Flip Factory
01.2023 - 05.2023
Server
The Keg Steakhouse + Bar
09.2022 - 05.2023
Server
Earls Tin Palace
08.2021 - 09.2022
Door To Door Team Lead Sales Associate
Kymand inc.
06.2020 - 12.2020
Sales Associate
Zumiez
08.2019 - 02.2020
Red Cross First Aid/AED & CPR Certified
Bachelor Of Real Estate Management - Real Estate
University of British Columbia
Door To Door Sales
D2D University
High School Diploma -
Bishop Carroll High School
Similar Profiles
Kevin HughesKevin Hughes
Project Manager at Multi-phase Electrical ServicesProject Manager at Multi-phase Electrical Services
Jeffrey McDougallJeffrey McDougall
01 Journeyman Electrician at All Phase Electric01 Journeyman Electrician at All Phase Electric
Hailey BurnettHailey Burnett
Accounts Payable Clerk at All-Phase Electric SupplyAccounts Payable Clerk at All-Phase Electric Supply