Bahareh Pashm Foroush
Toronto,ON
Summary
Dynamic professional with extensive experience in customer service and retail operations, particularly at New Circles Community Services. Achieved significant improvements in customer satisfaction through effective transaction management and complaint resolution, utilizing advanced point-of-sale systems. Demonstrated expertise in operational efficiency, merchandising standards, and inventory management.
Overview
9
9
years of professional experience
Work History
Customer Service Cashier
New Circles Community Services
, ON
04.2024 - Current
- - Processed payments via cash, check, credit cards, and electronic methods.
- Provided friendly customer service and greeted customers.
- Organized items for easy retrieval at checkout and maintained accurate transaction records.
- Resolved customer complaints professionally and escalated complex issues when necessary.
- Ensured cleanliness of the checkout area and assisted coworkers as needed.
- Kept retail areas well-stocked and informed customers about promotions and specials.
Cashier
Hyperstar retails
Tehran, Iran
07.2016 - 01.2021
- Kept records of purchases; maintained an orderly appearance of the checkout area; restocked supplies as needed.
- Stocked shelves with merchandise when needed.
- Operated cash register or POS system to receive cash, check, and credit card payments.
- Learned roles of other departments to provide coverage and keep the store operational.
- Processed credit card, cash, and check payments, ensuring accurate transactions.
- Offered customers carry-out service after a transaction.
- Answered customers' questions and provided information on store procedures or policies.
- Processed efficient and accurate cash, check, debit, and credit card payments using the Point-of-Sale system.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Education
GED -
Centennial College of Applied Arts And Technology
Scarborough, None07-2024
Skills
- Point-of-sale system
- Positive and professional
- Product knowledge
- Customer satisfaction
- Multitasking and organization
- Data entry proficiency
- Up-selling techniques
- Reliability and punctuality
- Drawer management
- Customer complaint resolution
- Retail Merchandising
Timeline
Customer Service Cashier
New Circles Community Services
04.2024 - Current
Cashier
Hyperstar retails
07.2016 - 01.2021
GED -
Centennial College of Applied Arts And Technology
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