Bahareh Abbasi
North Vancouver,BC
Overview
7
7
years of professional experience
Work History
House Manager
Aaker Family
12.2021 - Current
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Assisted residents with daily hygiene and living tasks.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
- Managed all intake and discharge paperwork and procedures for residents.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Office Administrator
Cleanestouch Commercial Company
12.2019 - 09.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed detailed plans based on broad guidance and direction.
Sales Manager
Ghasre Golha Hall
12.2016 - 09.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Built relationships with customers and community to establish long-term business growth.
Education
Master - French Teaching
Central University of Tehran
Iran09.2012
Bachelor - Translation of French
Central Azad University
Iran09.2005
Diploma - Science
Hadaf Secondary School
Tehran 09.2001
Skills
- Activities Scheduling
- Activity Supervision
- Calendar Management
- Event Oversight
- Expense Management
- Emergency Response
- Budget Administration
- Event Planning
- Facility Oversight
- Appointment Coordination
- Safety Management
- Budget Adherence
- Behavior Modeling
- Employee Scheduling
- Project coordination
- Strong communication
Timeline
House Manager
Aaker Family
12.2021 - Current
Office Administrator
Cleanestouch Commercial Company
12.2019 - 09.2021
Sales Manager
Ghasre Golha Hall
12.2016 - 09.2019
Master - French Teaching
Central University of Tehran
Bachelor - Translation of French
Central Azad University
Diploma - Science
Hadaf Secondary School