Bahar Mohammadinejad
Auto Insurance Expert And Digital Marketer
North York,ON,
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success and developing innovative solutions.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Digital Marketer (Internship)
Canada College
Montreal, QC
04.2023 - 08.2023
- Managed marketing campaigns to cultivate brand awareness and drive website traffic.
- Increased customer acquisition and ROI through continuous optimization, testing and experimenting with ad creative work, bid strategies, audience targeting and placements.
- Monitored and optimized advertising campaigns using Google, Facebook and Bing.
- Masterminded highly successful digital strategies for various platforms to attract customer engagement.
- Employed web analytics to evaluate campaign success and identify opportunities and key performance trends.
- Prepare detailed campaign reports and digital marketing strategies, communicating key findings to senior management.
- Collaborated with internal departments to build digital experiences and achieve marketing goals.
- Increased customer engagement through social media.
- Developed and executed A/B testing strategies to optimize campaign performance.
- Analyzed competitor pages to locate backlink and keyword opportunities.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
Auto Insurance Expert
Saman Insurance Company
Tehran, Iran
06.2013 - 08.2022
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Selling insurance policies ,evaluating potential risks and recommending appropriate coverage.
- Providing expert advice to clients, and facilitated claims processing.
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Providing excellent Customer Service.
- Maintaining accurate records.
- Keeping up-to-date with changes in the Industry.
- Developed and maintained courteous and effective working relationships.
Customer Service
Abtin Teb Bastan
Tehran, Iran
04.2012 - 05.2013
- Researched issues with shipments, product damage and incorrect product amounts.
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Coordinated product shipments with correct freight company.
- Immediately brought critical issues to customer service manager for resolution.
- Updated customer service database with new information, address changes and contact details.
- Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Monitored front areas so that questions could be promptly addressed.
Education
High School Diploma -
Canada College
Montreal, QC 09.2022 - 08.2023
Master of Science - Executive Management of Business Administration
Azad University
Tehran, Iran 09.2014 - 08.2016
Bachelor of Science - English Language Translation
Garmsar University
Iran 09.2006 - 09.2011
Skills
Contract preparation
Problem-solving skills
Relationship building
Client Service
Product and service sales
MS Office
Critical Thinking
Planning and Coordination
Dependable and Responsible
Marketing strategy
Content marketing
Content Development
Timeline
Digital Marketer (Internship)
Canada College
04.2023 - 08.2023
High School Diploma -
Canada College
09.2022 - 08.2023
Master of Science - Executive Management of Business Administration
Azad University
09.2014 - 08.2016
Auto Insurance Expert
Saman Insurance Company
06.2013 - 08.2022
Customer Service
Abtin Teb Bastan
04.2012 - 05.2013
Bachelor of Science - English Language Translation
Garmsar University
09.2006 - 09.2011