Bahar Faizi

• Ensuring efficient, reliable, and scalable logistics networks that support Amazon’s vast operations, including fulfillment centers, delivery stations, and transportation routes.
• Managing multiple strategic projects with numerous sub-projects such as designing an automated network pipeline for Amazon Approvals and built dashboards for cross functional usage amongst all teams in Canada Transportation.
• Establishing strong relationships with key stakeholders across the globe, ensuring support for program initiatives across Amazons Global Transportation Services in order to better Amazon's North American capabilities.
• Leading end-to-end network design projects, including planning, execution, and tracking progress. Coordinating with multiple teams such as engineering, transportation, and operations.
• POC for Canadian Fulfillment, Sort Center and Delivery Station launches.
• Managing network design strategies for Canadian fulfillment, and sort centers to optimize routes, reduce costs, increase fill rates and enhance delivery speed.
• Addressing unexpected challenges related to network disruptions, seasonal fluctuations, or changes in demand. Implementing contingency plans when needed as well as using data analytics tools to evaluate network performance, forecast demand, and develop solutions for capacity planning.

Overseeing operations within the Customer Returns department which is responsible for over 65% of all Canadian Amazon returns, producing 500,000 units of volume weekly, leading a workforce of 100+ associates, responsible for their safety and well-being, managing business of over $3 million weekly.

• Liaison between different department heads to ensure project completion is met within set timelines.
• Initiated multiple projects in the reverse logistics department that saved $80,000 annually at a site level
• Collaborate with support departments / teams within the site and external stakeholders.
• Overseeing the department retrofit while maintaining volume goals executed prior to the construction in a department size that has been reduced by 50%.
• Meeting if not over-executing to customer demand, done so by foreseeing obstacles and creating contingency plans to reduce severity of impact.
• Led inventory transfer between 5 different Amazon sites, to level load units to reduce overall variable cost per unit for shipment to customers.
• Mentored 2 Manager Interns, delivering continuous improvement projects resulting in $200,000 savings annualized.
• Active ally for Women at Amazon, mentoring and developing future female leaders in Operations.

• Engage and connect with guests to understand their needs and preferences.
• Create a welcoming and inclusive environment for all guests.
• Provide exceptional customer service and resolve issues promptly.
• Share in-depth knowledge about Lululemon products, including materials, fit, and features.
• Help guests find the right products for their activities and needs.
• Stay up-to-date on the latest product releases and trends.
• Represent the Lululemon brand and culture authentically.
• Connect with guests through shared interests in fitness, wellness, and community events.
• Encourage guests to participate in Lululemon's community initiatives.
• Assist with store operations, such as stocking shelves, processing transactions, and maintaining a clean and organized environment.