A Canadian citizen, Libyan origin. With more than 17yrs of experience in Protocol administration,Results-driven professional seeking position as Protocol Specialist. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.
Overview
27
27
years of professional experience
Work History
Owner
Winco Trucking LTD.
Calgary, Alberta
01.2014 - Current
Founded and managed towing business, growing revenue to $75000 in first year.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Created and monitored promotional approaches to increase sales and profit levels.
Reconciled daily sales, returns and financial reports in QuickBooks.
Protocol & Visa Officer
Embassy of Switzerland (Tripoli)
Tripoli, Libya
01.1996 - 10.2013
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Prepared meeting rooms and materials and recorded important information.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Interacted with customers by phone, email or in-person to provide information.
Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
Generated reports detailing findings and recommendations.
Worked as liaison between Embassy and Libyan foreign Ministry.
Translated articles and prepared official verbal notes in both English and Arabic languages.
Acted as live translator between Embassy and foreign Ministry high officials.
Managed over 100 customer calls per day
Education
Accountant Assistant Certificate - Accounting And Finance
Columbia College
Calgary, AB
07.2020
Canadian Immigration Consultant Diploma - Immigration
Herzing College
Toronto, ON
09.2015
Commercial Pilot Licence - Aviation
Montreal Flying School
Montreal, QC
08.1991
Skills
Portfolio Management
Employee Motivation and Performance
Effective Communicator and Public Speaker
Strategic Planning
Executive Leadership
Leadership and People Development
Operational Analysis
Expert in MS office
Timeline
Owner
Winco Trucking LTD.
01.2014 - Current
Protocol & Visa Officer
Embassy of Switzerland (Tripoli)
01.1996 - 10.2013
Accountant Assistant Certificate - Accounting And Finance
Columbia College
Canadian Immigration Consultant Diploma - Immigration
Herzing College
Commercial Pilot Licence - Aviation
Montreal Flying School
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