Bahae-Eddine Mozzour
Montreal,QC
Summary
IT Support graduate with a strong passion for technology, and holder of a Diploma of Vocational Studies (DEP) in IT Support. Seeking an internship or entry-level position to apply my skills in troubleshooting, system administration, software installation, and user support. Motivated, autonomous, and detail-oriented, I am eager to expand my technical expertise while contributing effectively to a professional team.
Overview
2
2
years of professional experience
Work History
Supervisor
ST-Hubert Rotisserie
Montreal, Quebec
05.2024 - Current
- Facilitated seamless service by liaising between dining room and kitchen operations.
- Coordinated effectively with head chef to enhance operational efficiency.
- Recruited, trained, and supported new employees for successful team integration.
- Ensured compliance with labor laws and workplace regulations in restaurant industry.
Sales Agent
Canadian Red Cross
Montreal, Quebec
04.2024 - 09.2024
- Provided accurate information and guidance to customers regarding selected products.
- Participated in inventory management and reporting activities.
- Worked collaboratively within a team to achieve performance objectives.
- Contributed innovative ideas to improve internal processes and efficiency.
Education
High School Diploma -
EMICA
Montreal, QC04-2024
High School Diploma -
Abulkhir
Berkane, Morocco06-2022
Skills
- Operating systems installation, configuration, and troubleshooting
- Virtualization environments (VMware, VirtualBox)
- Database management fundamentals
- Computer workstation maintenance, recovery, and optimization
- Computer assembly and hardware installation
- Local Area Network (LAN) implementation and management
- Office productivity software (Microsoft Office, Google Workspace)
- Server setup, installation, and configuration
- Technical support and assistance for end users
- Strong adaptability to technological change
- Excellent organizational and prioritization skills
- Autonomous, with a strong team spirit
- Clear and effective communication
- Problem-solving mindset and perseverance
Languages
French
Full Professional
English
Full Professional
Timeline
Supervisor
ST-Hubert Rotisserie
05.2024 - Current
Sales Agent
Canadian Red Cross
04.2024 - 09.2024
High School Diploma -
EMICA
High School Diploma -
Abulkhir