Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Bahader Sandhu

Brampton

Summary

Dynamic professional with a proven track record at the City of Brampton, excelling in customer relationship development and attention to detail. Enhanced user satisfaction through efficient service delivery and effective asset management. Committed to maintaining high standards of professionalism while fostering trust and rapport with clients. Professional banking specialist prepared for this role with strong focus on customer service, cash handling, and transaction processing. Proven ability to work collaboratively within team to achieve results, adapting to changing needs seamlessly. Reliable, trustworthy, and skilled in communication, problem-solving, and financial accuracy. Consistently delivers exceptional service while maintaining high standards and efficiency.

Overview

3
3
years of professional experience

Work History

Facility Attendant

City of Brampton
09.2023 - Current
  • Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
  • Maintained inventory and submitted written requests for supplies to keep stock levels even.
  • Elevated overall user experience through consistent delivery of high-quality services in a clean, safe, and welcoming environment.
  • Participated in training workshops for continuous professional development, enhancing knowledge on industry best practices.
  • Maintained safety standards by conducting regular inspections and promptly reporting any issues.
  • Improved facility cleanliness by implementing efficient cleaning protocols and schedules.
  • Provided excellent customer service, addressing inquiries and resolving issues efficiently.
  • Enhanced customer satisfaction through timely addressing of concerns and provision of assistance.

Bank Teller

National Bank of Canada
07.2022 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Educated customers on use of banking website and mobile apps.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.

Education

Bachelor of Arts - Business And Society

York University
Toronto, ON
06-2025

Skills

  • Attention to detail
  • Professionalism and courtesy
  • Customer relationship development
  • Patience and empathy
  • Relationship building
  • Data entry efficiency
  • Regulatory compliance
  • Financial software
  • Asset management
  • Time management
  • Team collaboration

Languages

English
Native or Bilingual
Punjabi
Full Professional

Interests

  • Enjoy participating in hockey for overall physical and mental well-being
  • Team Sports
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • I enjoy helping others and giving back to the community
  • Reading

Timeline

Facility Attendant

City of Brampton
09.2023 - Current

Bank Teller

National Bank of Canada
07.2022 - Current

Bachelor of Arts - Business And Society

York University

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Bahader Sandhu